District Leader

This is a fully remote position, open to applicants in Rhode Island.

📋 Description

• Lead and manage all facets of the Retail business within the district, encompassing customer service, clienteling, sales, team development, and operational oversight.

• Oversee 8 Kate Spade stores across both Outlet and Specialty locations in the designated territory.

• Ensure a seamless modern luxury shopping experience across all district locations.

• Collaborate with the buying team to deliver insights on customers and competitors.

• Uphold Kate Spade brand standards and values, ensuring the utmost quality and excellence.

• Establish and nurture a proactive selling culture aimed at fostering long-term customer relationships.

• Promote service and sales priorities through training, coaching, role modeling, and hands-on customer engagement.

• Develop teams to provide exceptional customer experiences throughout the district.

• Plan, communicate, and assign responsibilities to Store Leaders.

• Assess store environments and business metrics alongside the Regional Manager; identify areas for improvement and offer coaching.

• Develop strategies for retention and succession planning.

• Represent the Kate Spade brand as an ambassador in the marketplace.

• Articulate vision, strategy, and clear guidance to the team.

• Formulate innovative strategies for both short- and long-term objectives.

• Set objectives in collaboration with the Regional Director and cross-functional partners.

• Keep abreast of fashion trends, market competition, and customer shopping behaviors.

• Design and implement strategies to enhance sales, clienteling, customer engagement, talent acquisition, and retention.

• Forecast, plan, and budget based on business requirements.

• Manage budgets effectively and optimize sales opportunities with District and Store Leaders.

• Work in partnership with Visual, Merchandising, Planning, HR, LP, Finance, Store Operations, and other business collaborators.

• Provide insights on assortment, planning, marketing, visual merchandising, and store environment strategies.

⛳️ Requirements

• 10+ years of management experience in a comparable multi-unit retail setting; a blend of education and experience will be taken into account.

• This role requires 30% travel.

• Demonstrated ability to devise strategies and achieve results.

• Capacity to communicate and collaborate effectively with Kate Spade Senior Leadership.

• Proactive problem solver; adept at evaluating issues and formulating steps for resolution.

• Ability to think comprehensively, consider various perspectives on challenges, and arrive at logical conclusions that benefit Kate Spade as a whole.

• Proven history of attracting exceptional talent to an organization.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401 (K)

• Paid Paternity and Maternity leave

• Commuter Benefits

• Disability insurance

• Tuition assistance