
District Director of Operations
Posted Sep 17

Posted Sep 17
This is a fully remote position, open to applicants in Wisconsin.
• Ensure outstanding service and maintain high levels of customer satisfaction across the district.
• Take responsibility for sales, profitability, and debt management within the district.
• Implement marketing strategies that align with regional and/or Company objectives.
• Track store performance metrics against set goals.
• Collaborate with the Regional Operations Manager regarding store performance, sales, marketing, operations, and staffing needs.
• Lead the introduction of new products and services.
• Conduct monthly store visits and audits, performing thorough reviews of each location to ensure adherence to operational, legal, and compliance standards.
• Oversee and facilitate compliance training, monitoring, and necessary corrective actions.
• Engage with corporate business partners.
• Carry out people leadership responsibilities, including approving timecards, managing performance, ensuring completion of required training, tracking team metrics, and supporting associate career development goals.
• Supervise designated teams and perform other related duties as assigned.
• High school diploma, GED, or equivalent work experience.
• Previous management experience in a multi-unit business environment.
• Proficient in Microsoft Office applications.
• Strong time management, organizational abilities, written and verbal communication skills, along with problem-solving, reasoning, and analytical capabilities.
• Must possess reliable personal transportation in accordance with established policies and procedures.
• Required to maintain a valid Driver’s License and valid Automobile Insurance while employed with the company.
• Ability and commitment to consistently embody and uphold core values of accountability, inclusivity, transparency, and focus.
• Capable of lifting up to 50 pounds, with or without reasonable accommodations.
• Must be willing to travel to all stores within the assigned district and to other districts in the region.
• Expected to travel up to 50% of the time, including overnight stays.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Employee discounts and perks.
• Opportunities for professional development and career advancement.
Mercor
Mission Lane
ICF
The Cigna Group
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