District Credit Manager

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Implement Lowe's DIY and Pro Credit offerings throughout designated districts.

• Enhance retail sales via Lowe's Credit products while meeting objectives for credit applications, credit sales, and credit penetration.

• Establish and nurture relationships with store associates, District Managers, district teams, regional field leaders, and business partners.

• Collaborate with district leadership to design and execute strategic plans, as well as communicate outcomes.

• Demonstrate effective credit-selling techniques and provide hands-on coaching and training.

• Conduct weekly calls and engage in store visits to support promotional campaigns and new credit initiatives.

• Gather and relay credit market intelligence to inform business decisions.

• Evaluate local and territory performance trends utilizing company reports and ad-hoc analyses.

• Identify credit opportunities and emerging risks while recognizing performance metrics.

• Address credit issues as necessary.

• Collaborate with lending providers to evaluate business risks, safeguard Lowe's reputation, customers, and assets, and ensure compliance.

• Transparently escalate, manage, and report control issues.

• Maintain customer interaction as a vital aspect of the role.

⛳️ Requirements

• A Bachelor's degree in Business, Communications, or a related field, or equivalent years of experience in lieu of the educational requirement, if applicable.

• A minimum of 7 years of experience in retail operations, sales, or credit.

• Alternatively, 5–7 years of combined experience in retail sales or credit may substitute for degree and experience requirements in sales/credit.

• Proven experience in developing credit performance plans and analyzing performance trends.

• Competence in coaching and training store associates on credit-selling practices.

• Ability to cultivate relationships with store and district leadership.

• Skill in assessing business risks and ensuring compliance with relevant laws, regulations, and company policies.

• Capability to manage and report control issues transparently.

• Experience in customer interaction.

🏝️ Benefits

• Health, Dental, and Vision insurance.

• Life and Disability insurance.

• Paid time off based on role, tenure, and locality, including vacation, holidays, sick leave, and volunteer time.

• Flexible spending and health savings accounts.

• 401(k) Retirement plan with company matching.

• Employee Assistance Program offering concierge, work/life services, and no-cost counseling for various needs.

• Educational support programs, including tuition assistance and trade skills scholarships.

• Business Travel Accident insurance.

• Maternity and Parental leave.

• Adoption assistance.

• Lowe's Associate Discount and extensive discount platform.

• Annual bonuses.

• Lowe's Employee Stock Purchase Plan.

• Deferred compensation plan.

• Grant awards.

• Opportunities for learning and development.

• Wellness programs.