Dispatcher Bilingüe, CSR, Logística

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Assign routes and coordinate deliveries based on operational availability.

• Monitor the progress of routes in real-time.

• Maintain constant communication with drivers and internal teams.

• Address incidents and make operational adjustments as needed.

• Collaborate with the warehouse, customer service, and other departments to ensure successful deliveries.

• Update records, reports, and operational information.

⛳️ Requirements

• Advanced English (B2).

• Minimum of 1 year of experience in Dispatch or transportation coordination, logistics, operations, or as a Customer Service Representative (BPO).

• Basic Secondary Education.

• Full availability and flexible hours to work from Monday to Sunday between 5:00 a.m. and 8:00 p.m.

• Strong communication, multitasking, and process tracking skills.

• Proficiency in English and customer service skills.

🏝️ Benefits

• Indefinite term contract.

• Full-time position.

• Legal work week of 42 hours.

• 2 rotating days off.

• 100% remote work in Colombia.