This is a fully remote position, open to applicants in Czechia.

• Coordinate, negotiate, and oversee the activities of service providers and carriers.

• Maintain precise and current records of all transportation activities.

• Assist in customs clearance processes alongside the customs department.

• Ensure subcontractors adhere to operational standards.

• Supervise daily departmental operations and suggest strategies and action plans to enhance results and address ongoing issues.

• Prepare and manage transportation documentation, including invoicing records.

• Track customer KPIs, order fulfillment, and shipment consolidation for carriers.

• Address customer inquiries and complaints, excluding audit non-conformities and cargo damage claims.

• Utilize CEVA operating systems, such as Movee, and individual client portals.

• Monitor daily operational and administrative reporting tools.

• Stay updated on the transportation market, competitors, and customer needs.

• Assist in the recruitment, onboarding, and training of new team members.

• Secondary education (a background in business, logistics, or a related field is a plus).

• Minimum of 1 year of experience in an operational role within a transport or vehicle-loading company.

• Proficient in MS Office (Word, Excel) and email applications.

• English language proficiency at a B2 level.

• Ability to work under pressure and independently.

• Excellent communication skills.

• Strong logical reasoning and attention to detail.

• Collaborative team spirit.

• Competitive annual bonus.

• Flexibility to work remotely.

• Opportunities for courses and training.

• Contributions towards supplementary pension insurance.

• Option to obtain life insurance.

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