Dispatch Coordinator

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Oversee the Skye internal application task board to detect aging unclaimed jobs.

• Determine servers to assign jobs using Skye, maps, text messages, phone calls, and email.

• Identify jobs hindered by missing customer or server information.

• Address issues and escalate to appropriate teams when necessary.

• Monitor and report on trends related to stuck jobs.

• Review unclaimed zip codes in designated states and collaborate with servers and regional recruiters.

• Inform recruiters about areas requiring additional coverage.

⛳️ Requirements

• 1–2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-intensive position.

• Strong organizational abilities with the capability to manage high-volume tasks and adapt to changing priorities.

• Excellent verbal and written communication skills.

• Ability to analyze data, pinpoint roadblocks, and escalate issues as needed.

• Proficient in using digital tools, internal platforms, and map-oriented systems.

• Demonstrated capacity to work independently while contributing to team objectives.

• Dependable, consistent, and able to adhere to established processes with a high level of accuracy.

🏝️ Benefits

• Health, Dental, and Vision insurance.

• 401(k) plan with company matching.

• Paid time off.

• 7 paid company holidays.

• 4 floating holidays each year.

• Life Insurance and AD&D Insurance.

• Long Term Disability coverage.

• Health Care Reimbursement Flexible Spending Account.

• Dependent Care Flexible Spending Account.

• Employee Assistance Program (EAP).

• Pet Insurance.