Disability Peer Trainer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee training agendas for newly hired employees

• Organize introductory equipment setup calls in collaboration with the IT team

• Conduct check-ins at 30, 60, and 90 days with new team members

• Deliver individual and group training sessions to designated departments

• Create, manage, and update training resources in the LMS, including video content and static materials

• Perform scheduled and on-demand operational audits

• Provide summaries and actionable recommendations based on audit results

• Collaborate closely with the Director of Operations on operational projects and client needs

• Support corrective actions through process enhancements and revised training

• Shadow frontline specialists to gain insights into workflows, systems, and turnaround times

• Schedule designated training modules and review audit outcomes

• Recommend audit findings and pinpoint training content requirements

• Arrange onboarding check-ins and refresh approved training modules

⛳️ Requirements

• Experience with disability claims (STD/LTD, with a focus on LTD)

• Preference for candidates with LTC claims experience

• Experience with carriers such as UNUM, LFG, MetLife, and NYLGBS

🏝️ Benefits

• Medical, dental, and vision coverage for you and your family

• Voluntary life insurance options available for you, your spouse, and your children

• Options for hospital indemnity, critical illness, accident indemnity, and pet insurance plans

• Basic life insurance provided at no cost

• Short-term disability coverage offered at no cost

• Long-term disability coverage provided at no cost

• Generous paid time off policy

• 401k plan with company matching

• Apple equipment for your remote workspace

• Media stipend for your remote workspace