Director, Workplace Experience

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Lead, mentor, and develop a multi-location Workplace Experience team.

• Take ownership of the regional employee experience strategy and implement it into standards, service levels, and programs across various offices.

• Design and manage onsite events, hospitality services, food provision, and community programming.

• Collaborate with HR, IT, Security, Finance, Real Estate, and Communications.

• Oversee regional budgets and vendor partnerships.

• Establish Workplace metrics and enhance programs based on employee feedback and usage data.

• Manage the global Site Leader Program, including governance, recognition and compensation frameworks, cohort development, and coordination.

• Work alongside People Analytics to conduct workplace and office-use research, location analyses, global summaries, and hybrid work suggestions.

• Oversee the global Employee Resource Group program, which includes governance, budget management, leader development and recruitment, and integration of new-hire onboarding.

• Drive initiatives for belonging and manager enablement in conjunction with Learning and Talent Programs.

• Act as the senior Workplace partner for site leadership, advocating for employee needs in spatial and site-related decisions.

⛳️ Requirements

• Demonstrated success in leading Workplace, Employee Experience, or Facilities operations across multiple sites or regions.

• Experience in building and managing a distributed team, including hiring, training, and performance development.

• Proven ability to lead distributed cohorts, councils, or committees through influence rather than direct reporting structures.

• Proficiency in workforce and engagement data, with the capability to convert analysis into actionable insights for leaders.

• Established track record of managing multi-site operating budgets and vendor contracts.

• Experience in designing and executing employee events and onsite programs on a large scale.

• Strong written and verbal communication skills tailored for senior audiences.

• Critical thinking skills combined with effective operational follow-through in a rapidly changing environment.

• Ability to collaborate effectively within cross-functional teams across different time zones.

• Experience supporting creative, gaming, or technology-oriented workforces.

• Familiarity with workplace technology, space planning tools, or occupancy analytics.

• Experience leading Workplace programs during periods of growth, relocation, or office openings.

• Adequate proficiency in English for professional verbal and written communication.

• Note: Work visa/immigration sponsorship is not available for this role.

• Note: Relocation assistance is not provided for this role.

🏝️ Benefits

• Comprehensive health, life, and disability insurance.

• Commute subsidy.

• Employee stock ownership opportunities.

• Competitive retirement and pension plans.

• Generous vacation and personal days.

• Support for new parents through leave and family care programs.

• Complimentary office food and snacks.

• Mental health and well-being programs and support.

• Employee Resource Groups.

• Global Employee Assistance Program.

• Training and development opportunities.

• Volunteering and donation matching initiatives.

• Equity awards.

• Eligibility for participation in company incentive plans, such as annual discretionary bonuses or sales commissions.