Director, User Experience Design

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide a vision to enhance the user experience across Levi's products and services.

• Advocate for design thinking and UX best practices throughout the organization.

• Establish and uphold design quality standards, encompassing critiques, design reviews, and the design system.

• Connect design efforts to business outcomes and utilize metrics to prioritize initiatives.

• Adjust the team's workflow in response to evolving AI technologies.

• Lead the design of AI-driven experiences for both consumers and associates.

• Oversee the rapid creation and iteration of storyboards, user flows, mock-ups, prototypes, and other methodologies.

• Develop innovative experiences, paradigms, patterns, training, and resources.

• Utilize diverse inputs to identify customer challenges and formulate solutions.

• Influence and implement design thinking alongside VP+ executives.

• Propel a unified UX vision across store, associate, planning, merchandising, and wholesale tools.

• Direct the team on the balance between broad exploration and in-depth experience design, as well as MVP boundaries.

• Recruit, nurture, and retain a multidisciplinary UX team of 12 members.

• Foster team culture, well-being, and inclusivity.

• Report to the VP of Product Management & User Experience.

• Collaborate with product, engineering, merchandising, marketing, and brand creative teams across various regions and functions.

⛳️ Requirements

• BA/BS degree in a design-related discipline such as Interface Design, Interaction Design, HCI, or equivalent experience.

• Over 10 years of experience in UX or product design roles, particularly in global e-commerce and retail.

• At least 5 years of experience in people management.

• Familiarity with AI prototyping and coding tools (e.g., Lovable, GitHub Copilot, Claude Code).

• Experience with web, app, and in-store channels.

• Proven ability to collaborate across organizational boundaries, domains, and geographies.

• Profound understanding of the needs and culture within UX creative disciplines.

• Experience working directly with brand and creative teams alongside UX.

• Strong storytelling skills with confidence and charisma.

• Keen eye for design and the capability to provide constructive critiques.

• High standards for interaction and visual intricacy.

• Portfolio that showcases work led and the business results achieved.

• Must be legally authorized to work in the United States at the time of hire.

• Must not require current or future employment visa sponsorship.

🏝️ Benefits

• Base salary.

• Incentive plans.

• 401(k) matching.

• Paid leave.

• Health insurance.

• Product discounts.

• Comprehensive rewards package designed to support employees and their families in maintaining health, achieving financial goals, and balancing work with personal life.