Director, Trade Services

This is a fully remote position, open to applicants in Colorado, +6 more states.

📋 Description

• Oversee and execute daily and project-specific trade compliance tasks.

• Conduct and assess tariff classification, valuation, country-of-origin determinations, tariff mitigation, FTZ, duty drawback, and import compliance activities.

• Examine customs entries, trade data, commercial documents, broker information, and transactional records.

• Prepare and evaluate workpapers, calculations, reconciliations, reports, procedures, and client deliverables.

• Supervise and review the performance of Senior Trade Services Specialists, Consultants, and other team members.

• Manage assigned workstreams, focusing on priorities, deadlines, deliverables, service levels, and quality assurance.

• Collaborate directly with clients, customs brokers, logistics providers, and other stakeholders.

• Identify and escalate intricate, recurring, or high-risk compliance challenges.

• Assist in client implementations and managed services.

• Suggest enhancements to trade compliance procedures, controls, and processes.

• Conduct quality-control assessments.

• Aid engagement leadership with client communication, issue resolution, scope management, and recognizing additional client needs.

⛳️ Requirements

• Bachelor’s degree in business, international business, supply chain, economics, finance, or a related area, or equivalent experience.

• Over 8 years of practical experience in U.S. customs, trade compliance, import operations, or related international trade functions.

• Comprehensive understanding of U.S. customs regulations.

• Practical experience in tariff classification, valuation, country of origin, tariff mitigation, FTZs, duty drawback, or import operations.

• Experience in independently handling complex trade compliance tasks and overseeing or reviewing others’ contributions.

• Strong analytical, research, technical judgment, and problem-solving capabilities.

• Excellent client-facing communication skills.

• Capability to manage multiple assignments, priorities, deadlines, and deliverables in a dynamic consulting setting.

• Proficiency in Microsoft Excel and other Microsoft Office software.

• Willingness to travel up to 25%.

• Currently authorized to work in the United States on a full-time basis; no visa sponsorship available.

• Preferred: Licensed Customs Broker (LCB) or industry certifications such as CCS, CES, or similar.

• Preferred: Practical FTZ experience.

• Preferred: Knowledge of Section 301, Section 232, duty drawback, post-entry, customs broker entry review, trade data analysis, ERP/WMS, ACE, broker platforms, HTS/classification tools, managed services, procedure development, and coaching or supervisory experience.

🏝️ Benefits

• Professional development programs concentrating on leadership, growth, and advancement.

• On-the-job learning opportunities.

• Self-directed professional development courses and certifications.

• Access to a dedicated coach and regular coaching sessions.

• Customized programs for significant professional milestones.

• Flexible remote work arrangements.

• Commitment to equal opportunity employment.