Director, Solutions Engineering

This is a fully remote position, open to applicants in Arizona, +29 more states.

📋 Description

• Lead the Solutions Engineering team and establish the pre-sales technical strategy to support revenue growth and customer acquisition.

• Manage customer discovery processes, technical qualifications, product demonstrations, solution designs, proof-of-concepts, and customer workshops.

• Develop technical sales methodologies, engagement models, solution standards, and operational processes.

• Collaborate with Sales Leadership to align technical resources with pipeline priorities, strategic opportunities, enterprise pursuits, and revenue goals.

• Provide guidance on technical strategy, customer requirements, competitive positioning, deal execution, and solution readiness for high-value opportunities.

• Oversee technical support for RFPs, RFIs, proposals, security questionnaires, technical assessments, and customer evaluations.

• Partner with Product Management, Product Marketing, Engineering, Delivery, and Revenue Operations.

• Cultivate Solutions Engineering managers, senior managers, senior engineers, and future leaders.

• Establish standards for demonstrations, enablement resources, technical sales playbooks, and best practices in solutioning.

• Track performance metrics, team capacity, sales support effectiveness, opportunity impact, and customer engagement results.

• Represent Solutions Engineering in pipeline reviews, customer strategy discussions, executive-level planning, and cross-functional growth initiatives.

• Drive process enhancements that improve solution quality, customer confidence, technical sales readiness, and operational scalability.

• Oversee the Solutions Engineering function, including pre-sales technical strategy, technical sales processes, team performance, solution standards, demonstration methodologies, customer engagement models, proposal support practices, and capability development.

• Contribute to revenue growth, technical sales effectiveness, customer confidence, proposal quality, opportunity progression, competitive positioning, product feedback, and process scalability.

⛳️ Requirements

• Typically requires 10-15+ years of relevant experience in solutions engineering, sales engineering, solution architecture, technical consulting, enterprise software, professional services, or similar customer-facing technical roles.

• A bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field is preferred; equivalent experience may be accepted.

• Experience in solution engineering and technical consulting.

• Proficient in delivering product demonstrations and presentations.

• Familiarity with SaaS platforms and technology ecosystems.

• Experience in system integrations and technical solution design.

• Skilled in providing technical proposal and RFP/RFI support.

• Knowledgeable in pre-sales methodologies.

• Experience with discovery and requirements gathering processes.

• Understanding of sales processes and opportunity management.

• Experience with product positioning and competitive analysis.

• Candidates must reside in one of the following states: DC, Maryland, Virginia, Arkansas, Arizona, California, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Washington, Wisconsin, West Virginia, or Wyoming.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work options.

• Professional development and career advancement opportunities.

• Generous paid time off and holiday leave.