Director, Sales

This is a fully remote position, open to applicants in Alabama, +30 more states.

📋 Description

• Lead, expand, and enhance a regional Account Management team.

• Manage daily sales operations, talent development, and operational effectiveness among Sales Managers and Account Managers.

• Drive the conversion from lead to funding through Account Manager teams.

• Convert revenue objectives into conversion targets, execution strategies, and operational rhythms.

• Identify performance deficiencies, diagnose underlying causes, and promote improvement through coaching, processes, and accountability.

• Recruit, onboard, and cultivate Sales Managers.

• Develop training and coaching programs for consultative selling, including assistance for state MLO licensing and SAFE exam requirements.

• Establish, implement, and assess standards for sales excellence.

• Oversee pipeline management, SLA compliance, lead engagement, follow-ups, and achievement of targets.

• Implement standardized operating rhythms, including one-on-ones, call evaluations, and performance assessments.

• Collaborate with the VP of Sales and Revenue Operations to execute the broader sales strategy and operational framework.

• Work closely with the peer Director of Sales to uphold consistent coaching standards, compensation structures, and operational rhythms.

• Provide data-driven insights regarding sales performance, risks, and opportunities.

• Collaborate with Product, Operations, and Customer Experience teams to enhance lead-to-funding conversion.

⛳️ Requirements

• Over 7 years of experience in sales leadership, particularly in managing teams and scaling high-volume, consultative inside sales groups.

• Proven experience in hiring, coaching, and developing sales managers and representatives.

• A history of enhancing conversion rates, productivity, and efficiency through disciplined execution, consistent processes, and data-driven decision-making.

• Strong analytical capabilities, including the ability to track service levels, time to funding, quality, and volume forecasts using tools such as Sigma, Tableau, or equivalent.

• Experience in establishing structure within fast-growing settings.

• Proven experience collaborating with Product teams to automate manual processes and enhance sales and operational outcomes.

• Extensive knowledge of financial services processes, including underwriting, asset valuation, mortgage or HEI frameworks, and title resolution in a broker or third-party ecosystem.

• Experience in mortgage lending, fintech, third-party originations, wholesale lending, or large-scale B2B operations is highly preferred.

• Familiarity with Lean, Six Sigma, or other process improvement methodologies is advantageous.

• Must be located in one of Point’s operational states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance plans.

• Flexible spending accounts (FSA) and health savings accounts (HSA).

• Unlimited paid time off.

• 10 company holidays.

• Fully remote work options.

• In-person work environment available at the Palo Alto headquarters.

• Fully paid parental leave.

• Four weeks of fully paid transition time.

• Equity opportunities.

• 401K retirement plans.

• Guaranteed life insurance.

• Short- and long-term disability coverage.

• Monthly internet stipends.

• Monthly mobile plan stipends.

• Wellness perks.

• One-time home office reimbursement.

• Company-provided MacBook and monitor.