Director, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the revenue funnel from start to finish across Marketing, Sales, and Customer Success, managing everything from lead generation to renewal and expansion.

• Identify areas of conversion decline, stalled deals, and churn indicators before they impact targets.

• Manage forecasting, pipeline oversight, and revenue performance reporting throughout the entire funnel.

• Develop a reporting cadence and governance structure for leadership and the board that spans weekly to quarterly intervals.

• Collaborate with revenue leadership and the executive team on board presentations, re-forecasts, and business evaluations.

• Create models for pipeline coverage and capacity to assist with hiring, quota determination, and territory configuration.

• Integrate CRM systems, pipeline stages, and reporting definitions from acquired products.

• Establish standard metrics, definitions, and data ownership across HubSpot and related systems.

• Address discrepancies between record-keeping systems and confirm consistent figures for key performance metrics.

• Manage the GTM technology stack and develop necessary integrations.

• Offer insights and strategic recommendations to Sales, Customer Success, and Marketing leadership.

⛳️ Requirements

• Proven experience in establishing forecasting, funnel reporting, and GTM processes from the ground up.

• Capability to independently manage Revenue Operations from beginning to end.

• Familiarity with inbound, outbound, and expansion revenue strategies.

• Experience in creating pipeline coverage and capacity models for hiring, quota establishment, and territory planning.

• Background in consolidating CRM systems, pipeline stages, and reporting definitions.

• Expertise in defining and managing metrics across HubSpot and integrated systems.

• Proficiency in resolving discrepancies between CRM and Finance record-keeping systems.

• Experience in overseeing GTM technology stacks and building integrations.

• Familiarity with HubSpot, Gong, Fathom, Alignedup, Clay, and relevant AI tools.

• Strong ability to collaborate with Sales, Marketing, Customer Success, Finance, executive leadership, and the CEO.

🏝️ Benefits

• Comprehensive employer-sponsored medical, dental, and vision insurance, along with 401K, life, and disability coverage.

• Flexible paid time off and recognition of federal holidays.

• Parental leave allowance.

• Competitive stipend available.

• Fully remote work environment.

• Flat organizational structure that provides opportunities for growth and learning akin to a startup.