Director, Revenue Cycle Management

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Oversee all operational elements of accounts receivable outsourcing projects.

• Supervise engagement teams while fostering strong client relationships.

• Provide support and resolutions for inquiries from both external and internal clients.

• Generate necessary reports and maintain logs.

• Serve as a technical authority on financial classifications for clients and team members.

• Keep up-to-date with healthcare issues and regulations, particularly those pertaining to government payors.

• Analyze and report on payment and denial trends, along with procedural issues to clients.

• Suggest corrections for any identified trends and issues.

• Set realistic goals and priorities that align with organizational objectives.

• Report any policy, compliance, legal, regulatory, and internal control violations or concerns.

• Aid in the remediation of internal control failures.

• Ensure the implementation, performance, and change management of internal control requirements within your area of responsibility.

• Promptly disable remote client access for employees who have been terminated or transferred, where applicable.

• Ensure that direct reports adhere to Information Security and HIPAA policies.

• Safeguard and disclose patients' PHI in accordance with HIPAA standards, limiting access to the minimum necessary.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor’s Degree is mandatory.

• A minimum of 10 years of experience in a physician business office or similar environment.

• At least 7 years of experience managing physician receivables is required.

• Prior management experience is essential.

• Familiarity with governmental, legal, and regulatory provisions related to collection practices.

• Understanding of insurance company reimbursement procedures.

• Ability to work effectively both independently and as part of a team.

• Must demonstrate reliability, responsibility, goal orientation, and flexibility.

• Proficient in Microsoft Office Suite.

• Strong interpersonal skills with the ability to communicate effectively at all organizational levels.

• Excellent problem-solving and creative skills, with the capacity to exercise sound judgment and make decisions based on timely and accurate analyses.

• High integrity and dependability, accompanied by a strong sense of urgency and results orientation.

• Exceptional written and verbal communication skills are required.

• A gracious and welcoming demeanor for customer service interactions.

• Willingness to travel occasionally to client sites.

• Must have a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.

🏝️ Benefits

• Comprehensive health insurance options.

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and advancement.

• Flexible work arrangements.

• Paid time off and holiday benefits.