Director – Project Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all facets of project delivery, from scoping and definition to execution and post-project evaluations.

• Act as a primary resource for the Project Management Department and leads from various agency departments.

• Manage a portfolio of accounts and related programs, serving as both the delivery lead and leader of the Project Management department.

• Develop roadmaps, troubleshoot issues, and promote operational excellence while ensuring compliance with best practices.

• Lead cross-functional delivery teams and collaborate with department managers to meet business goals and ensure client satisfaction.

• Establish or refine processes and procedures to enhance, streamline, or automate agency workflows.

• Uphold project standards and maintain business management systems.

• Guide and mentor APMs, PMs, and SPMs while managing direct reports.

• Cultivate client relationships and represent agency operations and project management during client meetings and planning sessions.

• Travel to client sites as required.

• Spearhead and contribute to launch planning roadmaps and day-of-approval strategies during client PDUFA timeframes.

• Generate and distribute project burn reports, escalating or mitigating risks as necessary.

• Collaborate with Account Management to proactively manage risks.

• Foster solution-oriented responses to both client and internal challenges.

• Lead conflict resolution efforts and solve problems before they escalate.

• Partner with department heads and senior agency staff to address team conflicts.

• Manage and resolve performance issues among staff.

• Provide coaching and mentoring to SPMs and PMs through ongoing constructive feedback.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• Over 10 years of experience in project management within a healthcare agency setting.

• Comprehensive understanding of pharmaceutical brand marketing, encompassing broadcast, print, digital, and Medical/Legal/regulatory review.

• Proficient in MS Office Suite, including Word, Excel, PowerPoint, and Outlook, is highly preferred.

• Extensive expertise in MS Project or alternative project planning software, such as Smartsheet, is strongly preferred.

• High proficiency with production tools and proprietary software, including Egnyte, JIRA, Asana, Content Management Systems, and online routing, is strongly preferred.

• Strong knowledge of web technologies and related fields, including user experience, web development, web services, integration, application management, and hosting, is strongly preferred.

• Significant experience with both traditional/non-digital and digital campaigns, including websites, digital experiences, and email, is strongly preferred.

• Excellent familiarity with agile, hybrid, and waterfall project methodologies.

• Strong project management skills are essential.

• A Master’s-level degree is an advantage.

🏝️ Benefits

• 401K plan with employer matching contributions up to 4% (immediately vested).

• Life insurance coverage.

• Disability insurance.

• Comprehensive medical, dental, and vision plans.

• Flexible work arrangements, including hybrid and remote options.

• Opportunity to work from anywhere around the globe for two weeks each year.

• 20 vacation days.

• One personal well-being day.

• 9 public holidays.

• Gifted holidays at the end of the year.

• Early finish on Summer Fridays during June, July, and August.

• Complimentary counseling services through the employee assistance program.

• Tailored health support.

• Improved maternity, paternity, family leave, and fertility policies.

• On-demand training and support for professional development.

• Global mobility opportunities within the organization.

• Employee Network Groups.

• Dedicated social opportunities and resources for remote workers.

• Career conversations and opportunities for global, cross-capability career transitions.

• Adjustments for interviews under the Disability Confident Scheme.