Director, Product Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the execution of Helium 10’s product portfolio and manage the product managers responsible for its delivery.

• Oversee the discovery and implementation of the innovation strategy, extending beyond Amazon marketplace sellers to direct-to-consumer and multi-channel commerce, including Walmart, TikTok, and AI-driven experiences.

• Convert established priorities into a sequenced, resource-allocated, multi-quarter roadmap, ensuring timely and quality delivery by the team.

• Manage the new-product pipeline from problem identification through to validation, prototyping, piloting, and launching.

• Conduct structured discovery sessions with sellers, brands, and agencies; rapidly prototype and test solutions; establish success metrics; and eliminate ideas that do not meet the required standards.

• Assess emerging opportunities such as AI agents, autonomous workflows, and related channels.

• Direct the discovery, requirements gathering, and delivery of DTC-first products across platforms like Shopify, owned storefronts, Google, and social commerce.

• Collaborate with product marketing, growth marketing, and sales teams on commercialization and market launch efforts.

• Facilitate weekly operating meetings, review specifications and requirements, remove daily obstacles for the team, and identify potential release risks.

• Oversee the global product management function across U.S. and China teams, directly managing U.S. product managers while leading the China team through its manager.

• Establish shared direction and standards for both teams while delegating daily execution oversight in China.

• Guide roadmap planning, innovation delivery, DTC and multi-channel growth, AI-native product development, customer discovery, market and competitive analysis, cross-functional execution, commercialization, and business impact measurement.

• Collaborate with engineering, design, data, and QA teams to fulfill roadmap commitments.

• Utilize Amplitude, Tableau, and SQL to measure adoption, retention, and revenue impact, and effectively communicate results to executives.

• Conduct standups and reviews, set weekly priorities, evaluate specifications and PRDs, and step in when projects are at risk.

• Mentor and develop the product management team while establishing consistent standards for discovery, documentation, and prioritization.

⛳️ Requirements

• 12+ years of experience in product management, including over 5 years in senior leadership roles, with a background in managing both individual contributors and managers across a global function; alternatively, 10+ years in product management with at least 3 years of direct management of product managers in a SaaS, e-commerce, or data platform setting.

• Proven experience in launching new products or business lines that have tapped into new audiences or revenue streams.

• A strong record of delivering a multi-team roadmap on schedule and maintaining quality across multiple feature areas.

• Extensive knowledge of marketplace e-commerce, including Amazon, Walmart, and TikTok, as well as direct-to-consumer business models such as Shopify and owned storefronts.

• Working familiarity with AI- and ML-enabled products, including agents, generative creative, and LLM-driven workflows.

• Strong skills in customer discovery, including conducting interviews, focus groups, qualitative synthesis, and making evidence-based decisions.

• Experience in directly managing distributed product teams and influencing engineering and design teams outside of the direct reporting line.

• Analytical proficiency with tools such as Amplitude, Tableau, or SQL.

• Expertise in agile product development methodologies.

• Exceptional operational execution, attention to detail, and communication skills to effectively influence senior stakeholders.

• This role is based in the United States.

• A strong preference for candidates with extensive familiarity in marketplace e-commerce, direct-to-consumer e-commerce, and SaaS product-led growth environments.

🏝️ Benefits

• Flexible Paid Time Off

• Paid Holidays and Floating Holidays

• Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance, and Pet Insurance

• 401k with Employer Match

• Up to 2 Days of Paid Time Off for Volunteering with a 501c Organization

• Paid Parental Leave

• Company-subsidized membership to Wellhub and Peloton

• Fertility and family-building support through Carrot

• Additional annual bonus compensation through one of Pacvue’s incentive plans