Director, Product

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of the vision, strategy, and long-term roadmap for LabArchives, encompassing its ELN, Inventory, and Scheduler SaaS offerings.

• Balance the requirements of academic and federal clients with the needs of internal teams such as Enterprise and Customer Success, Sales, Engineering, and Business Leadership.

• Lead, mentor, and develop the Product team by establishing expectations, creating career paths, and enhancing quality standards.

• Oversee commercial outcomes, which include pricing and packaging strategies.

• Collaborate with Sales, Marketing, and Customer Success on market entry planning, product launches, positioning, competitive analysis, and sales enablement activities.

• Establish and manage product planning cycles, roadmap evaluations, prioritization frameworks, and executive status and metrics reports.

• Define and track key performance indicators (KPIs) such as adoption, retention, net revenue retention, customer satisfaction, and product release quality.

• Work alongside engineering leadership to address architecture, technical debt, scalability, performance, reliability, security, upgradability, and maintainability concerns.

• Convert strategic objectives into iterative epics and stories, adjusting scope and priorities based on customer feedback and data insights.

• Guide product requirements for ELN, Inventory, and Scheduler functionalities, covering aspects like notebook authoring, data capture, collaboration, permissions, audit trails, search capabilities, and integrations.

• Shape the requirements of federal customers concerning security, compliance, procurement, data management, sharing, and records retention.

• Assess and judiciously introduce AI capabilities to the market in collaboration with internal AI strategy teams.

• Manage relationships with integration partners.

• Serve as the product representative in interactions with customers, partners, funding or policy stakeholders, conferences, user groups, and during executive briefings.

• Maintain a high standard of product quality.

⛳️ Requirements

• Over 15 years of experience in software (SaaS) product management.

• More than 8 years of experience leading product managers and taking ownership of a product or portfolio with commercial responsibility.

• Proven product leadership experience in B2B enterprise SaaS products, with a successful history of managing roadmaps, delivery, and business results.

• Experience in leading, hiring, and developing product managers while establishing a repeatable product operating model.

• Strong commercial acumen related to pricing and packaging, renewals and retention, annual recurring revenue (ARR), net revenue retention, and market partnerships with Sales and Marketing.

• A credible, hands-on grasp of engineering, including architecture, cloud infrastructure, security, scalability, release management, and trade-offs regarding technical debt.

• Experience in building and executing product roadmaps and prioritization frameworks.

• Familiarity with working in adaptable, Agile-like environments as part of a cross-functional team, ensuring timely and specification-compliant delivery.

• Ability to make data-driven decisions utilizing product analytics and customer feedback.

• Strong communication skills for interacting with senior stakeholders, executives, and clients.

• Proficiency in collaborative documentation and backlog management tools.

• Experience integrating AI tools into everyday workflows and within the product itself.

• A degree or higher education in Life Sciences, Chemistry, Biology, Computer Science, Engineering, or a related technical discipline is highly preferred.

• Familiarity with ELNs, LIMS, research data management, or other scientific software is advantageous.

• Additional qualifications may include experience with education-market products, higher education procurement, LMS integration, WCAG, VPAT, U.S. federal clients, FedRAMP, NIST 800-53, FISMA, contract vehicles, public-sector procurement, FAIR data principles, SSO, SAML, OAuth, audit logging, regulated data environments, AI-powered production features, AI/ML security, APIs, product-led growth, self-service purchasing, channel/reseller partnerships, engineering collaboration, and external vendor management.

🏝️ Benefits

• Medical, Dental, Vision, Insurance.

• Health Spending Accounts.

• Wellness Benefits (Mental Health Apps and Fitness Perks).

• Company-paid Life and Disability Insurance.

• 401k Retirement Plan (with 4% company match; immediate vesting).

• Flexible Time off Plan (for US exempt employees).

• Variable pay eligibility for certain positions.