Director, Product

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Establish and take ownership of the vision for OuterBox's internal and external product technology framework.

• Articulate how systems, applications, and AI integrate and keep the vision up to date.

• Manage and unify the product portfolio and architectural design.

• Determine what to develop, merge, phase out, or acquire.

• Collaborate with the Director of Technology to ensure alignment of product and technical architecture.

• Oversee applications that enable staff to deliver marketing services more efficiently, consistently, and intelligently.

• Lead product strategy for client-facing solutions such as LOOP Analytics and upcoming products.

• Identify market prospects and transform internal capabilities into external offerings.

• Mentor, coach, and nurture Product Managers.

• Establish the product management operational rhythm and standards.

• Provide development teams with guidance, clearly defined issues, and requirements ready for building.

• Maintain PRD and acceptance criteria standards.

• Guide development and testing schedules.

• Manage product intake, feedback, prioritization, pilot testing, and rollout initiatives.

• Define criteria for transitioning products from pilot to production and ensure their adoption.

• Establish product KPIs and report on product performance for the service organization, clients, and business.

• Convert data on adoption, usage, delivery enhancements, and displaced software expenditure into business impact.

• Monitor developments in AI, automation, and product practices.

• Conduct structured technology trials and make recommendations for adoption or rejection.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• 6+ years of experience in product management or product leadership.

• 2+ years of experience leading product managers or product teams.

• Proven track record of establishing product vision and strategy within a portfolio of related products.

• Experience in consolidating overlapping tools into a cohesive, scalable platform.

• Experience in bringing new products to market.

• Experience in delivering internal tools and external, client-facing software products.

• Familiarity with AI, automation, and data-driven applications developed in collaboration with a development team.

• Ability to set product KPIs, manage dashboards, and translate usage and adoption metrics into business impact.

• Understanding of how digital marketing agencies provide services.

• Proficient in product processes including PRDs, acceptance criteria, prioritization, as well as pilot and rollout initiatives.

• Credible involvement in architectural and build decisions alongside technology leaders.

• Practical experience with Agile delivery methodologies such as Scrum or Kanban.

• Strong judgment in product design and user experience, based on user research, feedback programs, and adoption metrics.

• Familiarity with AI-assisted development tools such as Claude Code.

• Familiarity with cloud-native platforms like Google Cloud Platform.

• Must reside in the USA.

• Unable to sponsor or assume sponsorship of an employment Visa.

🏝️ Benefits

• Healthcare coverage.

• 401(k) and retirement savings.

• Generous paid time off.

• Flexible scheduling.

• Remote-first culture.

• Opportunities for professional development.

• Employee referral program.

• Additional perks aimed at enhancing health, productivity, and overall fulfillment.