Director, Product and Privacy

This is a fully remote position, open to applicants in Utah.

📋 Description

• Regularly engage with Product, Engineering, and AI teams to comprehend strategies, roadmaps, and initiatives, while providing guidance throughout the product lifecycle.

• Offer legal counsel on matters related to AI, privacy, data rights, intellectual property, consumer protection, and associated transactions.

• Collaborate with Product Management, Engineering, Partnerships, Marketing, Security, and Legal to ensure adherence to regulations and facilitate market expansion.

• Direct product design and modifications, identify potential risks, suggest mitigation strategies, evaluate user experiences and disclosures, and convert guidance into product specifications.

• Create and execute scalable processes for product, privacy, and AI reviews, including impact assessments, launch criteria, playbooks, and escalation pathways.

• Recognize privacy and AI-related risks, perform gap analyses, and transform legal requirements into prioritized adjustments in products and operations.

• Oversee privacy projects concerning data mapping, authorized data uses, retention and deletion practices, and tracking technologies.

• Collaborate with Security on incident responses and the privacy components of compliance and due diligence assessments.

• Establish and implement AI governance for customer-facing agents and internal AI applications.

• Provide advice regarding AI agent permissions, configurations, disclosures, oversight, escalation, auditability, and the allocation of responsibilities.

• Guide healthcare products concerning HIPAA, BAA obligations, sensitive health data, EMR integrations, access controls, and patient communication protocols.

• Counsel on workflows, integrations, lead sourcing, appointment booking, scheduling, and sector requirements in automotive and home services.

• Advise on compliance related to voice, messaging, marketing, TCPA, telemarketing, consent, call recording, transcription, and AI-generated voice technologies.

• Deliver fintech and payments guidance on Podium Payments, disclosures, fraud, chargebacks, financial services, and payment network stipulations.

⛳️ Requirements

• J.D. with exceptional academic credentials and a proven track record as a lawyer, along with membership in the local State Bar or eligibility to register as Registered In-House Counsel.

• More than 8 years of experience, including at least 5 years in-house, preferably within a high-growth technology environment.

• Experience advising product teams on compliance with regulatory frameworks relevant to U.S. and global telecommunications.

• Familiarity with regulations in other sectors and markets, such as Healthcare, Automotive, or Home Services, is highly desirable.

• Proven experience in advising clients on risk mitigation across technology product platforms, particularly in relation to AI, payments, and messaging/telecommunications technologies.

• Required privacy certification, such as CIPP/US, CIPP/E, CIPM, or CIPT.

• Specific experience with privacy laws applicable to businesses, including CCPA, CPRA, GDPR, TCPA, as well as other U.S. state and federal privacy and data security laws, and global data protection regulations.

• Ability to think strategically to identify challenges and formulate long-term solutions.

• Capacity to manage multiple assignments concurrently and lead major projects to successful completion.

• Exceptional verbal and written communication skills, with a strong focus on customer service.

• Strong interpersonal, presentation, and facilitation skills, along with the ability to navigate a corporate environment and collaborate with diverse stakeholders.

• Demonstrated ability to thoughtfully utilize AI tools in legal tasks, validate their outputs, safeguard confidential information, and enhance the speed and quality of legal advice.

🏝️ Benefits

• Open and transparent culture

• Life insurance and long and short-term disability coverage

• Paid parental leave

• Fertility benefits

• Generous vacation time, in addition to three 4-day summer holiday weekends

• Comprehensive medical, dental, and vision benefits

• 401k Plan

• Bi-annual swag drops featuring cool Podium gear and apparel

• A state-of-the-art HQ (Utah) gym with local professional coaches and classes available

• Onsite HQ (Utah) childcare center, subsidized for employees