Director, Operations Portfolio – Planning

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee a centralized portfolio management and planning function within Operations.

• Maintain a cohesive perspective on key operational initiatives and the support necessary for product and program delivery.

• Align, prioritize, and organize initiatives across teams and release cycles.

• Collaborate with Product, Program, Technology, and Operations leaders to integrate roadmaps.

• Manage a single intake point for requests related to Operations technology solutions.

• Establish routine planning cadences, intake processes, prioritization, and delivery schedules.

• Design and execute a unified intake process for Operations product modifications within the first year.

• Offer strategic planning advice to Operations leadership.

• Ensure transparency regarding ongoing work, dependencies, and accountability across Operations.

• Facilitate internal reviews, identify obstacles, escalate risks, and guarantee timely delivery.

• Communicate roadmap priorities, schedules, and expected results to leaders and stakeholders.

• Coordinate portfolio sequencing and cross-team prioritization with the Digital Ops Platform Lead.

• Integrate product and program initiatives that intersect with operational activities.

• Gather portfolio requirements and suggest prioritization sequences for Operations leadership.

• Align Operations, Product, Program, and Technology delivery milestones with product launch timelines.

• Analyze, document, and provide insights and data that influence product and service design.

• Monitor and convey the outcomes and impacts of implemented solutions.

• Advocate for the priorities of the Operations portfolio and identify opportunities for system improvements.

⛳️ Requirements

• Over 7 years of experience in operations planning, portfolio management, or product/program management in a complex, matrixed organization.

• Strong grasp of product development and technology delivery lifecycles.

• Capability to convert operational requirements into actionable tasks for technical teams.

• Experience collaborating with Product, Program, and Technology leaders to align objectives, pinpoint dependencies, and deliver scalable solutions.

• Ability to navigate effectively through ambiguity and create structure from disparate inputs.

• Excellent organizational and prioritization abilities.

• Strong analytical and problem-solving skills.

• Outstanding verbal and written communication skills.

• Proficiency in facilitating planning sessions, leading reviews, and presenting to senior leadership.

• Ability to influence and foster relationships across diverse teams.

• Willingness to travel 6–8 times per year to College Board offices or on behalf of College Board business.

• Passion for enhancing educational and career opportunities through mission-driven work.

• Curiosity and enthusiasm for emerging technologies, including AI-driven solutions.

• Willingness to independently and proactively learn and apply new digital tools.

• A learner’s mindset and commitment to personal growth.

• A strong drive for impact and excellence, particularly in data-informed decision-making.

• A collaborative and empathetic approach.

• Authorization to work in the United States.

🏝️ Benefits

• Fully remote or hybrid options available for candidates residing near College Board offices (in-office on Tuesdays and Wednesdays).

• Opportunities for travel to meet in person for business purposes.

• Comprehensive compensation and benefits package.

• Supportive team environment and meaningful career opportunities.

• Fair and competitive compensation structure.

• Open discussions regarding compensation and benefits.

• Engaging mission-driven nonprofit work.