Director of Talent Operations

This is a fully remote position, open to applicants in United States, +3 more locations.

📋 Description

• Take charge of the performance of Zipdev's recruiting and sourcing organization.

• Oversee recruiting performance metrics such as time to first qualified candidate, time to fill, starts and placements, recruiter and sourcer productivity, interview-to-hire ratios, submission quality, aging requisitions, candidate pipeline health, quality of hire, recruiting capacity, and forecasting.

• Analyze challenging searches and mentor the team on sourcing strategies, candidate evaluation, interviewing techniques, client calibration, candidate presentation, offer negotiation and closure, market intelligence, and the training and development of recruiters.

• Lead the performance and growth of the Talent Success function.

• Ensure the ongoing success of Zipdev talent post-placement by focusing on retention, engagement, risk identification, performance escalations, and monitoring retention trends.

• Act as the primary escalation point for challenging searches, market conditions, compensation, candidate availability, search strategies, performance issues, and talent retention.

• Assess and enhance ATS optimization, AI recruiting tools, sourcing technology, assessments, automation, dashboards, reporting, recruiting analytics, AI agents, workflows, and processes.

• Foster a high-performance, high-accountability culture within Recruiting, Sourcing, and Talent Success.

• Mentor and develop recruiters and sourcers, identify skill gaps, create training programs, set performance expectations, cultivate future leaders, conduct 1:1s and team meetings, address underperformance, recognize top performers, clarify objectives, and make informed decisions.

⛳️ Requirements

• Over 7 years of recruiting or staffing experience.

• Proven success as a recruiter.

• More than 3 years of experience managing recruiters, sourcers, or recruiting teams.

• Background in staffing agencies.

• Experience managing a practice, branch, market, or recruiting function.

• Strong knowledge of recruiting funnels and key performance indicators (KPIs).

• Experience working directly with clients and hiring managers.

• Skilled in training and developing recruiters.

• Understanding of staffing economics and commercial decision-making processes.

• Experience in implementing recruiting technology or process enhancements.

• Familiarity with AI and automation in the recruitment process.

• Experience managing remote or distributed teams.

• Fluency in Spanish is a significant advantage but not mandatory.

🏝️ Benefits

• Opportunity to work remotely.

• Vacation policy: 10 business days per year.

• Holidays: 5 National Holidays each year.

• Company Holidays: 5 designated Company Holidays each year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day).

• Parental Leave.

• Health Care Reimbursement.

• Active Lifestyle Reimbursement.

• Quarterly Home Office Reimbursement.

• Payroll Deduction Purchase Plans.

• Longevity Bonus.

• Continuous Learning Bonus.

• Access to Training and Professional Development Platforms.