Director of Safety

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the safety operating model and architecture.

• Develop systemic solutions to address hazards in in-home care, including environmental safety, mobility challenges, infection control, and client behavior.

• Collaborate with Product and Engineering teams to create tools, automation, and product features that mitigate risk.

• Establish programs that foster a culture of safety among Care Professionals and HQ personnel.

• Manage the workers' compensation strategy, case management, and cost reduction initiatives.

• Utilize data to lower claim costs and cycle times, while creating sustainable programs and tools.

• Oversee vendor management and assess alternative models.

• Direct incident investigations and perform root cause analysis.

• Formulate corrective action plans to avert future occurrences.

• Keep precise incident records and provide leadership reporting.

• Anticipate reserves, develop budgets, and communicate financial implications to leadership.

• Ensure adherence to OSHA and state-specific regulations concerning home care.

• Manage safety and claims performance metrics to facilitate early intervention.

• Present data, findings, recommendations, and business cases for investment to executives.

• Influence cross-functional teams, including franchise operators, field leaders, Product, and Engineering.

• Supervise the safety team in a remote work setting.

⛳️ Requirements

• Over 8 years of experience in safety, risk management, trust & safety, or operations leadership.

• Proven success in scaling programs within a rapidly expanding, technology-driven, distributed workforce.

• Proficient data skills, including SQL, analytics, and dashboard creation.

• Experience handling large, ambiguous, and imperfect datasets to uncover risk indicators, identify root causes, and prioritize investments.

• Background in leveraging technology and automation to enhance safety or operational results.

• Experience managing workers' compensation from start to finish: claims, return-to-work plans, and provider relationships, or equivalent risk/insurance claims experience.

• History of developing business cases for investment and securing support from senior leadership.

• Experience in building and managing a remote team, including recruitment, development, and talent retention.

• Exceptional written and verbal communication skills.

• Familiarity with OSHA and related regulatory frameworks, or the ability to quickly learn from a similar regulated environment.

• Preferred: experience in a technology-enabled, high-growth company in safety, trust & safety, risk, or operations.

• Preferred: experience collaborating with Product and Engineering to implement tools or product features that effectively reduce risk at scale.

• Preferred: knowledge of modern safety/case management software, data platforms, and business intelligence tools.

• Preferred: experience scaling a team through significant growth phases, including developing a leadership pipeline.

🏝️ Benefits

• Equity.

• 401K with up to a 4% match.

• Comprehensive medical, dental, and vision coverage, including zero-cost plans for employees.

• Short Term Disability benefits.

• Long Term Disability coverage.

• Fully employer-paid Life Insurance.

• Optional voluntary additional Life Insurance.

• Generous time off program.

• Mental health benefits.

• Wellness program.

• Discount program.

• Fully remote work opportunities.