Director of Revenue Strategy

This is a fully remote position, open to applicants in Washington.

📋 Description

• Formulate and implement revenue strategies that enhance overall resort profitability across hotel accommodations, vacation rentals, and additional revenue streams.

• Develop pricing, inventory, length-of-stay, and channel strategies informed by market demand and business goals.

• Maximize business mix across transient, group, wholesale, member, and owner segments.

• Analyze market trends, competitive positioning, and demand patterns to uncover revenue opportunities.

• Collaborate with Sales, Marketing, and Operations to drive demand, manage seasonal variations, and boost market share.

• Oversee forecasting, budgeting, and demand planning activities.

• Evaluate booking pace, pickup, displacement, market conditions, and performance trends.

• Facilitate weekly revenue strategy meetings and provide performance updates and forecasts to executive leadership.

• Create reports and performance analyses that support data-driven decision-making.

• Manage distribution strategies across all booking channels.

• Enhance revenue management systems, CRS, booking engines, channel management, and business intelligence tools.

• Collaborate with Marketing to enhance direct booking results and promotional success.

• Spearhead commercial technology projects and process enhancements.

• Provide strategic direction for Reservations and Pre-Arrival Concierge teams.

• Enhance booking conversion rates, guest experiences, and operational effectiveness.

• Design and implement ancillary revenue strategies across dining, golf, spa, recreation, travel protection, and other resort services.

• Identify upselling opportunities, increase guest spending, and optimize the guest experience from booking to arrival.

• Align revenue strategies with resort objectives across Sales, Marketing, Operations, Finance, Ancillary Departments, Property Management, and executive leadership.

• Lead, develop, and mentor the Revenue, Reservations, and Pre-Arrival Concierge teams.

• Advocate for continuous improvement through innovation, technology, and best practices.

⛳️ Requirements

• A minimum of 2-3 years’ experience in leading revenue strategy within a complex resort setting, including vacation rental accommodations.

• A Bachelor's degree in Hospitality Management, Business, or a related field is preferred.

• Strong background in the resort/hotel industry.

• Familiarity with various revenue management systems/technologies such as IDeaS/Hyatt PrO, Hyatt Reserve, Envision, Springer Miller, or similar platforms.

• Prior supervisory experience is essential, including managing management-level personnel.

• Proven experience in implementing and optimizing hospitality technology systems.

🏝️ Benefits

• Comprehensive benefits package.

• Paid Time Off.

• Group medical, dental, and vision insurance.

• Paid Sick Time.

• Employee Assistance Program providing free access to mental health and counseling services.

• 401K plan with company matching contributions.

• Team member rates at hotels globally.

• Complimentary Golf.

• Team Member discounts on services at Glade Spring Spa & Wellness.

• 50% discount at all Suncadia-operated Food & Beverage outlets.

• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs.

• Discounts on rental cars, tickets, electronics, and more!