Director of Revenue Strategy

This is a fully remote position, open to applicants in Washington.

📋 Description

• Create and implement revenue strategies to maximize overall resort profitability across hotel accommodations, vacation rentals, and additional revenue streams.

• Set pricing, inventory, length-of-stay, and channel strategies based on market demand and business goals.

• Enhance business mix across transient, group, wholesale, member, and owner segments.

• Track market trends, competitive positioning, and demand patterns to uncover revenue opportunities.

• Collaborate with Sales, Marketing, and Operations to boost demand, optimize seasonal performance, and grow market share.

• Oversee forecasting, budgeting, and demand planning efforts.

• Evaluate booking pace, pickup, displacement, market conditions, and performance trends.

• Conduct weekly revenue strategy meetings and relay business performance and forecasts to executive leadership.

• Generate reporting and performance analysis to facilitate data-driven decision making.

• Manage distribution strategy across all booking channels.

• Enhance revenue management systems, CRS, booking engine, channel management, and business intelligence tools.

• Collaborate with Marketing to boost direct booking performance and promotional success.

• Spearhead commercial technology initiatives and process enhancements.

• Provide strategic oversight for Reservations and Pre-Arrival Concierge teams.

• Enhance booking conversion, guest experience, and operational performance.

• Create and implement ancillary revenue strategies across dining, golf, spa, recreation, travel protection, and other resort offerings.

• Identify upsell opportunities, increase guest spend, and optimize the guest journey from booking to arrival.

• Align revenue strategies with resort objectives across Sales, Marketing, Operations, Finance, Ancillary Departments, Property Management, and executive leadership.

• Lead, develop, and mentor Revenue, Reservations, and Pre-Arrival Concierge teams.

• Promote continuous improvement through innovation, technology, and best practices.

⛳️ Requirements

• At least 2-3 years of prior experience in leading revenue strategy in a complex resort setting, including vacation rental accommodations.

• Bachelor's degree in Hospitality Management, Business, or a related field is preferred.

• Strong background in the resort/hotel industry.

• Familiarity with various revenue systems/technology such as IDeaS/Hyatt PrO, Hyatt Reserve, Envision, Springer Miller, or similar platforms.

• Previous supervisory experience is essential, including leadership of management-level staff.

• Proven experience in implementing and optimizing hospitality technology systems.

🏝️ Benefits

• Comprehensive benefits package.

• Paid Time Off.

• Group medical, dental, and vision insurance.

• Paid Sick Time.

• Employee Assistance Program offering free access to mental health and counseling services.

• 401K plan with company matching.

• Team member rates at hotels globally.

• Complimentary Golf.

• Discounts for team members on services at Glade Spring Spa & Wellness.

• 50% off at all Suncadia-operated Food & Beverage outlets.

• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs.

• Discounts on rental cars, tickets, electronics, and more!

• Option for remote work; preference for hybrid candidates located in Washington State and/or the greater Seattle area.