Director of Platform Engineering

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Take charge of the strategy, implementation, and ongoing enhancement of cloud infrastructure for a globally distributed SaaS platform.

• Lead a worldwide team across APAC, EMEA, and US time zones, encompassing DevOps, Site Reliability Engineering, Database Operations, and Incident Management.

• Develop and execute a platform engineering strategy that aligns with business goals and compliance standards.

• Oversee the operations of cloud infrastructure across Azure, AWS, and GCP.

• Drive initiatives for infrastructure evolution aimed at enhancing availability, minimizing costs, and boosting scalability.

• Foster cost optimization of infrastructure through detailed analysis, rightsizing, and efficient resource management.

• Advocate for GitOps, Infrastructure as Code using Terraform, and Policy as Code.

• Supervise Kubernetes platform operations, container orchestration, and deployment pipelines.

• Lead DevOps initiatives that encompass CI/CD pipelines, developer experience, and engineering tools.

• Implement and uphold frameworks for monitoring, logging, alerting, and observability.

• Establish and manage incident management processes across product development, security, and operations.

• Promote resilience testing and chaos engineering methodologies.

• Define and monitor SLIs, SLOs, and error budgets.

• Conduct post-incident reviews and follow up on continuous improvement actions.

• Implement change management processes and coordinate production rollouts.

• Set standards for release management and deployment strategies, including blue-green, canary, and feature flags.

• Manage relationships with cloud service providers and vendors.

• Ensure that infrastructure operations adhere to SOC2 and ISO 27001 compliance requirements.

• Support initiatives for FedRAMP readiness and enforce infrastructure security controls.

⛳️ Requirements

• A minimum of 15 years of experience in infrastructure, DevOps, or platform engineering roles.

• At least 5 years in a leadership role within a SaaS or rapidly expanding technology environment.

• Demonstrated experience in operating and optimizing cloud infrastructure at scale.

• Hands-on proficiency in managing cloud expenditures exceeding $1M annually.

• Strong technical acumen in Azure, AWS, GCP, and Kubernetes.

• Extensive experience with Infrastructure as Code, GitOps workflows, and Policy as Code frameworks.

• Proven success in leading infrastructure migrations, platform modernization, and large-scale technical projects.

• A solid track record in driving incident management programs, including on-call protocols, escalation procedures, and post-incident evaluations.

• Significant experience in implementing and managing change management processes in production SaaS settings.

• Exceptional communication skills with the ability to lead globally distributed teams across various time zones.

• Familiarity with SOC2 and ISO 27001 compliance frameworks and their implications for infrastructure.

• Practical experience with chaos engineering and resilience testing methodologies (preferred).

• Experience supporting FedRAMP authorization or working in regulated environments (preferred).

• Familiarity with observability platforms and SRE practices, including SLIs, SLOs, and error budgets (preferred).

• Cloud certifications such as Azure Solutions Architect, AWS Solutions Architect, CKA/CKAD (preferred).

• Background in vendor management and contract negotiations with cloud providers and service partners (preferred).

• Experience scaling platform teams in high-growth environments (preferred).

🏝️ Benefits

• Competitive compensation package.

• Remote-friendly work culture.

• Regional benefits specific to each country, including medical and wellness support.

• Global exposure with a rapidly growing international tech company.

• A team that prioritizes impact, transparency, and growth.

• Opportunities for professional growth and development.

• An innovative culture with meaningful work.

• An award-winning product with recognition.

• A commitment to diversity and inclusion.