Director of People Operations

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Collaborate with the Chief People Officer and organizational leaders to define people priorities and translate them into actionable plans.

• Lead, mentor, and develop a small team within the People department.

• Provide guidance to leaders and managers on matters of organizational effectiveness, performance management, talent decisions, workforce planning, and team well-being.

• Manage complex and sensitive employee relations issues from inception to resolution.

• Design and implement programs related to performance management, talent development, succession planning, manager support, employee engagement, and organizational culture.

• Analyze people data and gather employee feedback to identify trends, recommend actions, and deliver monthly reports.

• Oversee compensation and benefits programs, collaborating with Finance and executive leadership on planning, budgeting, and equitable compensation practices.

• Ensure efficient day-to-day People operations, including management of HRIS, data integrity, reporting, policies, and employee lifecycle processes.

• Maintain compliant people policies and processes across all Planful locations.

• Identify gaps in processes, devise solutions, and implement improvements.

• Adapt to evolving business needs and embrace new priorities.

⛳️ Requirements

• Progressive leadership experience in People or HR within a rapidly growing SaaS organization.

• Extensive, hands-on expertise in employee relations, performance management, talent acquisition, engagement, compensation, and people operations.

• Proven success as a player-coach, effectively leading a small team while personally managing key responsibilities.

• Strong business acumen and confidence in advising senior leaders, particularly in sensitive or complex situations.

• In-depth knowledge of HR practices and U.S. employment law.

• Experience supporting international teams is advantageous.

• Ability to align people priorities with business objectives and create practical, scalable programs.

• Excellent analytical and problem-solving abilities.

• Experience thriving in a fast-paced environment characterized by shifting priorities and ambiguity.

• Clear and thoughtful communication skills, with a leadership style that fosters trust, accountability, and collaboration.

• Familiarity with tools such as Rippling, Notion, Greenhouse, Google Suite, and AI technologies is preferred.

• Preferred candidate location is Scottsdale, Arizona.

🏝️ Benefits

• 2 Volunteer days per year.

• Birthday PTO.

• Quarterly company Wellness Days.

• 3 months supply of diapers and meal deliveries for the first month of Maternity/Paternity leave.

• Generous parental leave policy.

• Access to Talkspace and mental health support.

• Annual company-wide gatherings.

• Home office setup assistance.

• Monthly reimbursements for wifi and cell phone expenses for all employees, whether in-office or remote.

• Employee Resource Groups and support for establishing new ERGs and communities.