Director of HR Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the HR systems ecosystem from start to finish, encompassing core HR functions, recruitment, compensation, performance management, absence management, time tracking, payroll integrations, and related modules.

• Collaborate with the Workday Manager to configure, test, and manage system updates, ensuring that all modifications affecting pay or compliance are documented and signed off.

• Create business processes, define security roles, and establish data governance that adheres to HIPAA and internal privacy standards.

• Supervise integrations with payroll, benefits providers, credentialing, scheduling, and timekeeping systems.

• Confirm that time tracking and pay regulations comply with state wage and hour laws.

• Oversee relationships with vendors and implementation partners, including managing contracts, SLAs, and planning roadmaps.

• Spearhead compensation strategies, including salary structures, pay ranges, job architecture, and job evaluations.

• Manage performance and compensation cycles, which include annual reviews, merit adjustments, incentive payouts, provider compensation evaluations, and bonus programs.

• Collaborate with Payroll and Finance to guarantee accurate payouts, accounting, documentation, reporting, and audits.

• Ensure that compensation programs and structures are equitable, consistent, and compliant with legal standards.

• Take responsibility for FLSA classifications and conduct regular classification audits.

• Maintain internal controls within HR systems and payroll while supporting audits, agency inquiries, and accreditation surveys.

• Manage HR reporting and analytics related to headcount, turnover, retention, time-to-fill, labor costs, and provider productivity.

• Develop and sustain workforce dashboards and recurring executive and operational reports.

• Establish HR data definitions and quality standards while managing ad hoc data requests.

• Handle regulatory and accreditation reporting, including EEO-1, state pay data, ACA, and accreditor workforce reporting.

• Act as a liaison between Operations, HR, and Finance regarding compensation, workforce planning, and position management.

• Lead the HR project portfolio from initial intake and prioritization through to delivery and adoption.

• Coordinate with cross-functional stakeholders and communicate progress and potential risks.

• Foster change management, continuous improvement, and the documentation of standard operating procedures throughout HR operations and payroll.

⛳️ Requirements

• A minimum of 10 years of progressive experience in HR operations, HRIS, compensation, or payroll.

• At least 5 years of experience leading teams in a combined HR operations leadership role.

• Practical experience with Workday HCM, including configuration, business processes, security, and reporting.

• Hands-on experience in designing, modeling, and executing compensation programs, including salary structures, annual merit cycles, and productivity or incentive plans, in close collaboration with Finance.

• Knowledge of FLSA, multi-state wage and hour laws, pay equity and transparency requirements, ACA employer reporting, and data privacy regulations, including HIPAA.

• Experience in designing and maintaining internal controls and assisting with internal or external audits.

• Strong analytical skills with a background in building workforce reporting and dashboards.

• Proven ability to lead complex, cross-functional HR projects from planning through to adoption.

• A Bachelor's degree in Human Resources, Business, Finance, Information Systems, or a related field, or equivalent experience.

🏝️ Benefits

• 25% annual bonus