Director of Enablement – Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement an enablement strategy that aligns with revenue objectives for the SDR, sales, and CGM teams.

• Create scalable onboarding initiatives that decrease time-to-productivity for all three teams.

• Design ongoing learning pathways, which include certifications, playbooks, and skill assessments.

• Provide SDRs with prospecting frameworks, outreach sequences, and objection-handling playbooks.

• Construct the commercial playbook for CGMs that addresses upsell, cross-sell, expansion strategies, and deal coaching.

• Develop CSM enablement for onboarding delivery, risk identification, QBR execution, and renewal processes.

• Manage the enablement tech stack and ensure strong utilization across all teams.

• Collaborate with Product Marketing to keep messaging, battle cards, and competitive intelligence up-to-date.

• Create and maintain a centralized content repository.

• Establish OKRs and leading indicators for each enablement initiative and regularly report ROI to Revenue leadership.

⛳️ Requirements

• At least 6 years of experience in Revenue Enablement, Sales Enablement, or a related Go-To-Market function, ideally across SDR, AE, or CS teams.

• A proven history of developing or significantly scaling enablement programs from the ground up.

• In-depth knowledge of B2B SaaS Go-To-Market motions, including pipeline generation, expansion revenue, and churn reduction strategies.

• Familiarity with leveraging AI to create scalable enablement programs.

• Strong instructional design competencies and an understanding of adult learning principles.

• A data-driven mindset with the ability to establish success metrics prior to program launches.

• Experience with contemporary enablement tools such as Gong, Salesloft, or similar platforms.

• Proficiency with Salesforce.

• Exceptional cross-functional influencing abilities with Sales, Customer Success, and Product Marketing teams.

• A player-coach mentality: capable of setting strategy while also conducting workshops.

• Bonus: Experience in enabling CGM or expansion-focused revenue teams.

• Bonus: Background in Customer Success or post-sale activities.

• Bonus: Knowledge of SPIN, MEDDIC, SPICED, or similar sales methodologies.

• Bonus: Experience in hiring and managing a small enablement team.

• Bonus: Previous experience in a startup environment.

🏝️ Benefits

• Comprehensive Insurance Coverage.

• 401K Plan with Employer Match.

• Generous Paid Time Off (24 vacation days, 7 sick days, 12 company holidays, and Short Summer Fridays).

• Company laptop and additional tech accessories.

• Performance-based bonus.