Director of Demand Planning

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the demand forecasting process by analyzing historical performance, seasonal trends, promotional activities, assortment modifications, and overall business dynamics.

• Monitor forecast precision and bias, investigate discrepancies, and enhance models and assumptions.

• Develop and oversee a collaborative S&OP rhythm that integrates demand, supply, operational capacity, and financial targets.

• Identify risks, align stakeholders on trade-offs, and drive decisive actions and accountability.

• Improve demand forecasting models in Anaplan and create supply chain planning tools for labor, transportation shipments, corrugated materials, and space management.

• Work together with Merchandising, Marketing, Growth, Finance, and Operations to collect insights and maintain a unified perspective on anticipated demand.

• Convert forecast adjustments into ramifications for purchasing, staffing, transportation, and fulfillment capabilities.

• Prioritize tasks, mentor team members, and enhance analytical skills within the team.

• Define planning assumptions, reporting requirements, documentation, and workflows that underpin growth.

• Engage in periodic leadership meetings, corporate events, and operations summits.

⛳️ Requirements

• Proven track record of leading demand planning or forecasting in e-commerce, grocery, consumables, subscription commerce, or a similarly intricate business with recurring demand and seasonal fluctuations.

• Excellent quantitative and analytical abilities, including experience in developing forecasting models, assessing forecast accuracy and bias, and transforming complex data into strategic business decisions.

• Practical experience in building and refining Anaplan models, with the capability to translate business requirements into effective planning tools.

• Background in establishing or enhancing an S&OP process that links demand forecasts to inventory management, capacity planning, financial forecasting, and operational execution.

• Strong relationship-building and influencing skills across functions.

• A proactive mindset and adaptability to work with changing systems and processes.

• Experience in leading and developing a planning team while remaining closely connected to data, models, and daily operations.

• Clear communication skills and sound judgment, with the ability to articulate complex findings, identify risks early, and propose actionable next steps.

• Candidates must reside in the United States during their employment.

🏝️ Benefits

• Comprehensive health benefits including medical, dental, vision, life, and disability coverage.

• Competitive salary based on experience plus equity options.

• 401k retirement plan.

• 9 recognized holidays.

• Flexible Paid Time Off policy.

• Subsidized ClassPass membership providing access to fitness classes as well as wellness and beauty experiences.

• Opportunity to work in our beautiful office located in Playa Vista.

• Complimentary Thrive Market membership with exclusive employee discounts.

• Coverage for life coaching and therapy sessions through our holistic mental health and well-being platform.

• Occasional travel for leadership meetings, Thrive Market events, and operations summits.