Director of Customer Data – Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement the enterprise customer data strategy.

• Set benchmarks for data quality, security, and adherence to privacy regulations.

• Supervise investigations into customer behaviors, market dynamics, and buying patterns.

• Collaborate with leaders in Marketing, Product, and Sales to incorporate insights into product launches, acquisition plans, and marketing initiatives.

• Manage the creation of internal tools, data repositories, and self-service dashboards.

• Lead, mentor, and nurture a team of data analysts and scientists.

• Simplify intricate technical ideas and metrics into actionable strategies for non-technical executives.

⛳️ Requirements

• 8–10+ years of advancing experience in data analytics, market research, or data management.

• At least 3 years of experience in a direct team leadership position.

• Practical experience with contemporary data platforms and advanced SQL.

• Familiarity with enterprise business intelligence and visualization tools such as Tableau or Power BI.

• Demonstrated expertise in navigating regulatory privacy frameworks like GDPR and CCPA.

• Strong verbal and written communication skills in English.

• Bachelor’s degree in Data Science, Statistics, Business, Marketing, Information Systems, or a related quantitative discipline.

• Capacity to convey complex design choices effectively to non-design executives, engineering leads, and business stakeholders.

🏝️ Benefits

• Competitive benefits.

• Ongoing training opportunities.

• Support for professional and personal growth.

• A team-oriented, collaborative, and inclusive work environment.