Director of Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the overall relationship, commercial strategy, and growth plan for Pixellot’s largest client.

• Oversee a complex relationship involving multiple stakeholders and align client objectives with Pixellot’s goals.

• Address issues proactively to prevent escalations.

• Identify, develop, and secure expansion opportunities that include new products, use cases, and broader multi-year strategic agreements.

• Collaborate with the sales team on selected new strategic initiatives.

• Implement account plans and manage the cadence of executive business reviews.

• Keep leadership updated on performance metrics, risks, and opportunities.

• Act as the client's representative internally and coordinate with Product and teams in Israel to fulfill commitments.

• Work together with the Enterprise Customer Success Manager to ensure delivery, adoption, and account health.

• Develop a joint long-term growth strategy, achieve expansion revenue, and maintain a reliable executive relationship.

⛳️ Requirements

• Minimum of 8 years of experience managing strategic or key account relationships in B2B technology, media, or sports sectors.

• Proven track record in managing and expanding a single, complex client relationship of substantial scale, ideally generating eight figures in annual revenue.

• Expertise in leading intricate, multi-year expansions and commercial agreements from proof of value to contract, collaborating closely with Legal and Finance teams.

• Credibility with senior leadership as well as operational teams on the ground.

• Organized and disciplined approach; capable of managing relationships at all levels, communicating effectively, and maintaining a structured process.

• Comfortable as a senior individual contributor, taking full ownership in a dynamic global company.

• Exceptional communication, presentation, and negotiation abilities in English.

• Must be located on the US East Coast.

• Willingness to travel frequently to client sites.

• Bonus: experience in live sports production, streaming, or broadcast technology.

• Bonus: familiarity with high school, college, or grassroots sports and their associated partners.

• Bonus: experience working with headquarters in different time zones, particularly in Israel or Europe.

• Bonus: background in a high-growth SaaS or technology scale-up environment.

🏝️ Benefits

• Opportunity to create a meaningful impact by facilitating live sports experiences for fans, families, athletes, and coaches across the US and globally.

• Tangible business impact through the stewardship of Pixellot’s most crucial client relationship.

• Collaboration with seasoned business, Product, and technology leaders within a global sports-tech landscape.