Director of Academic Operations – Physician Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and manage automated workflows for curriculum mapping, assessment reporting, accreditation evidence collection, and meeting documentation.

• Facilitate communication, coordinate committee meetings, prepare agendas, arrange travel, and manage virtual meeting environments.

• Document meeting minutes and produce newsletters.

• Oversee the maintenance of the department's SharePoint intranet site.

• Lead the integration of systems and ensure interoperability across ExamSoft, LMS integrations, and various program data repositories.

• Develop and sustain data models for blueprint mapping, accreditation evidence tracking, and consistency across campuses and cohorts.

• Ensure the quality of data, governance, definitions of source-of-truth, standards, version control, change logs, and audit-ready documentation.

• Generate schemas, workflow diagrams, data dictionaries, system architecture summaries, guides, demonstrations, and training videos.

• Provide training and support to faculty and staff for the adoption of academic systems.

• Advise leadership on tooling strategies, scalability, vendor alignment, and responsible AI integration.

• Collaborate with central IT and vendors to establish security protocols, access control measures, and data retention standards.

• Manage an inventory of academic technology assets, integrations, and interdependencies.

• Convert operational needs into functional requirements, user stories, data models, workflow designs, and accreditation documentation.

• Maintain up-to-date requirements, documentation, and standard operating procedures.

• Oversee events, website management, marketing, and social media content for the PA Department.

• Implement and ensure adherence to university academic and administrative policies.

• Act as the primary administrative liaison with university offices and departments.

• Perform related tasks that support academic systems architecture, department management, and operational facilitation.

⛳️ Requirements

• A Bachelor's degree in Educational Technology, Data Analytics/Engineering, Project Management, Instructional Design, Computer Science, Information Systems, or a related field is preferred, or equivalent experience.

• A Master's degree is preferred.

• At least 2 years of progressively responsible experience in at least two relevant areas.

• Proven experience in academic technology solution design and support, workflow automation, data modeling, application programming concepts and integration troubleshooting, or the development of training materials and documentation.

• Strong leadership abilities and strategic planning skills.

• Exceptional verbal and written communication skills.

• Excellent time management capabilities and meticulous attention to detail.

• Proficient in critical thinking, conflict resolution, and decision-making.

• Computer literacy and familiarity with computerized learning management systems.

• Strong judgment in high-pressure academic situations.

• Capability to translate operational needs into technical specifications and sustainable solutions.

• Ability to handle multiple tasks efficiently and meet deadlines.

• Skills in designing, debugging, and maintaining complex formulas and workflow logic.

• Proficiency in troubleshooting integrations using structured data.

• Ability to develop and oversee automation workflows with minimal supervision.

• Competence in producing high-quality documentation and training materials.

• Commitment to maintaining reliability and data integrity with disciplined change management.

• Ability to work effectively within a diverse team environment.

• Skill in presenting information to employees, students, faculty, academic and campus leaders, and corporate leaders.

• Openness to embrace and lead change.

• Preferred: experience in supporting graduate-level health professions education and program operations.

• Preferred: familiarity with ExamSoft or similar assessment platforms.

• Preferred: experience with curriculum mapping or standards alignment.

• Preferred: foundational programming knowledge such as JavaScript or Python.

• Preferred: experience in implementing responsible workflows within an academic or regulated environment.

🏝️ Benefits

• Equal Opportunity Employer dedicated to fostering and enhancing a diverse environment.

• Reasonable accommodations available for qualified individuals with disabilities.