Director, Medical Information – Scientific Communications

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Manage the scientific communications team within the Medical Affairs department.

• Provide support for Medical Information services related to the launch and continuous medical assistance for both marketed and pipeline products.

• Direct the Medical Information strategy, which includes the creation and updating of standard response letters and FAQs.

• Ensure the accuracy of the Medical Information database while implementing necessary upgrades and enhancements.

• Supervise training for the call center on disease states, critical product information, work instructions, and handling procedures.

• Offer clinical guidance for escalated medical and access inquiries.

• Participate in the scientific and medical review of promotional and scientific materials via the Medical Legal Review committee.

• Oversee the creation of resources for field medical and market access as well as scientific communication initiatives.

• Manage submissions to drug compendia such as NCCN in collaboration with cross-functional strategic partners.

• Establish strategic direction and handle the daily operations of Medical Information activities.

• Recruit and mentor staff as needed.

• Collaborate with pharmacovigilance, quality, medical, field medical, commercial, regulatory, legal, clinical development, and external partners.

• Manage Medical Information vendors and enhance business operations.

• Provide oversight and support for scientific conferences.

• Ensure the development and updates of departmental policies, guidelines, and SOPs.

⛳️ Requirements

• An advanced degree in the sciences is required (MD/PhD/PharmD).

• A minimum of 5 years of experience in the pharmaceutical or biotechnology industry.

• At least 3 years of experience in Medical Information or Medical Communications.

• A clear understanding of both internal and external regulatory and ethical guidelines that pertain to the pharmaceutical industry.

• Extensive knowledge of the drug development process, medical affairs, patient safety, and commercial operations.

• Demonstrated ability to interpret, communicate, and implement medical/scientific strategies using systems, tools, and processes such as Veeva Vault and CRM.

• Strong leadership skills and credibility within multicultural organizations and with external stakeholders.

• Experience in team building with direct reports is preferred.

• Ability to efficiently manage time and prioritize tasks.

• Capability to build and sustain relationships with thought leaders and key decision-makers.

• Exceptional communication and diplomacy skills that blend science with relationship management.

• Ability to translate customer and client needs into effective decisions and foster continuous improvement.

• Willingness to travel as needed.

🏝️ Benefits

• Annual performance incentive bonus.

• Equity for new hires.

• Ongoing performance-based equity opportunities.

• Medical insurance coverage.

• Dental insurance benefits.

• Vision insurance coverage.

• 401k matching program.

• Flexible time off policy.

• Paid holidays, including a year-end shutdown.