Director – Law Firm Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the creation and implementation of the Law Firm Analytics roadmap.

• Collaborate with the CEO, COO, Managing Attorneys, and senior leadership to pinpoint high-impact analytics opportunities.

• Develop frameworks for prioritizing analytics initiatives based on their business impact, feasibility, and scalability.

• Foster a culture of analytical rigor, curiosity, accountability, and proactive problem-solving.

• Define and enhance methodologies for performance measurement, forecasting, monitoring, and decision support.

• Partner with Data Engineering and Technology to ensure that analytics capabilities are both scalable and reliable.

• Lead, mentor, and nurture a growing team of analysts and senior analysts.

• Set expectations for analytical quality, business partnership, communication, and ownership.

• Create scalable processes for project intake, prioritization, execution, and quality assurance.

• Act as a strategic analytics partner to Law Firm Operations throughout the entire case lifecycle, from intake to resolution.

• Develop frameworks for evaluating attorney, case manager, team, and operational performance across various regions.

• Define, refine, and standardize Key Performance Indicators (KPIs).

• Identify bottlenecks, performance variability, capacity constraints, and structural inefficiencies.

• Translate operational data into actionable recommendations for operational leaders.

• Create forecasting and monitoring capabilities for emerging opportunities and risks.

• Spearhead predictive analytics and decision-support capabilities.

• Discover opportunities to leverage data, automation, and AI in operational decision-making.

• Develop scenario models for staffing, capacity planning, growth, and strategic initiatives.

• Establish measurement frameworks for both operational and strategic initiatives.

• Collaborate with Technology and Data Engineering to integrate models and insights into frontline workflows.

• Assess analytical approaches, data quality, modeling methodologies, and technical trade-offs.

• Guide the use of SQL, Python/R, visualization, statistical analysis, predictive modeling, and modern analytics tools.

• Set standards for analytical rigor, data integrity, documentation, and reproducibility.

⛳️ Requirements

• Over 8 years of experience in business analytics, strategy, data science, operations analytics, or a related discipline, with a proven record of advancement in scope and leadership.

• Proven experience in leading, mentoring, or managing analytics professionals.

• Strong strategic and analytical problem-solving capabilities.

• Ability to navigate complex and ambiguous business challenges.

• Capacity to collaborate with senior executives and operational leaders, influencing decisions through data insights.

• Comprehensive understanding of performance measurement, forecasting, statistical analysis, and/or predictive modeling.

• Advanced proficiency in SQL and strong technical fluency.

• Hands-on experience with Python/R is preferred.

• Ability to convert complex analytical results into clear business recommendations and actionable steps.

• Solid understanding of data quality, data modeling, and analytics infrastructure.

• Exceptional written and verbal communication skills.

• Ability to manage competing priorities and perform effectively in a fast-paced, high-growth environment.

• High intellectual curiosity, sound judgment, and a strong ownership mentality.

• Preferred: experience in building or scaling an analytics organization.

• Preferred: background in legal, professional services, healthcare, or other high-volume operational settings.

• Preferred: experience with predictive modeling and operationalizing analytical models.

• Preferred: experience collaborating with technology teams to embed analytics into operational workflows.

• Preferred: experience utilizing AI or automation to enhance business processes.

• Preferred: history of working in decentralized or multi-location organizations.

• Preferred: experience in supporting executive leadership teams.

🏝️ Benefits

• Performance-based bonus eligibility.

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Health Savings Account (HSA).

• Life insurance coverage.

• Disability insurance.

• Paid time off.

• Parental leave benefits.

• Fully remote work option.