Director – Internal AI Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and sustain transparency regarding AI expenditures and utilization; establish metrics for adoption, efficiency, and costs while reporting on tool redundancies, cost influences, and potential risks.

• Assist the Finance team with forecasting, budget monitoring, anomaly identification, and optimization of vendor and model costs.

• Keep an updated inventory of AI tools, initiatives, agents, vendors, integrations, ownership, status, expenditures, risks, and dependencies.

• Oversee the Internal AI Feature Review process from initiation to decision-making, approval, exceptions, or rejections, while coordinating with Security, Legal, IT, and business stakeholders.

• Formulate and uphold Internal AI Policies, collaborating with Legal, Security, and the Executive team to support resources.

• Monitor the AI roadmap, migrations, platform dependencies, adoption milestones, resource allocation, risks, and executive decisions.

• Partner with technology teams on new AI product initiatives.

• Establish and review standards for access, ownership, configuration, data controls, logging, retention, vendor settings, and offboarding procedures.

• Manage Internal AI communications, provide stakeholder updates, create FAQs, coordinate training, and communicate policy changes.

• Create a common cadence and minimum documentation requirements across distributed AI Centers of Excellence.

⛳️ Requirements

• Over 15 years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related discipline, including at least 5 years in leadership roles or managing complex cross-functional programs.

• Proven success in designing, implementing, or scaling an operating model across various functions, ensuring clear ownership, established policies, processes, metrics, governance, and measurable results.

• Experience in managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms, encompassing lifecycle management, access and administration, risk and controls, contracts, usage, and expenditure.

• Proficiency with tools such as Snowflake, Excel, Python, or similar technologies.

• Experience in developing visibility into expenditures, forecasts, budget controls, vendor or model-cost optimization, cost avoidance, waste reduction, and value-enhancement strategies.

• Excellent written and verbal communication abilities, including the capacity to present recommendations to senior and executive leaders.

• Experience in influencing functional and technical leaders without direct authority across global, remote, and cross-functional teams.

• Solid understanding of responsible AI, data governance, privacy, security, vendor risk, and change management principles.

• Strong systems thinking, program management, prioritization, and change leadership capabilities.

• Experience in hiring, coaching, or developing successful teams and fostering partnerships across Finance, IT, Security, Legal, Procurement, and business functions.

🏝️ Benefits

• 15% Bonus Target

• Restricted Stock Units (RSUs)

• Health, vision, and dental insurance

• Mental health benefits

• Equal opportunity employer and diversity-valuing workplace

• Disability accommodation support