Director, Human Resources

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the primary HR consultant to the President of Packard Medical Group.

• Formulate and implement HR strategies that are in line with clinical, operational, growth, and financial goals.

• Utilize workforce data and metrics to recognize trends, foresee risks, and enhance recruitment and retention efforts.

• Provide guidance to leaders on organizational structure, succession planning, leadership development, change management, and workforce transitions.

• Spearhead the recruitment strategy for physicians and advanced practice providers, including sourcing, selection, offers, and process enhancements.

• Establish talent pipelines for physicians in hard-to-fill specialties and prioritized clinical areas.

• Oversee the onboarding of physicians, including employment, credentialing, privileging, and related dependencies.

• Create strategies for physician engagement and retention while translating feedback into actionable plans.

• Manage the administration of physician employment contracts, including renewals, amendments, and associated documentation.

• Direct the labor relations strategy and engage in collective bargaining processes.

• Administer and interpret Collective Bargaining Agreements.

• Handle or supervise grievances, disputes, investigations, mediation, arbitration preparation, and labor relations issues.

• Counsel leaders and employees on employee relations, performance management, corrective actions, conflict resolution, and workplace behavior.

• Lead or manage workplace investigations related to discrimination, harassment, retaliation, misconduct, or policy violations.

• Oversee or coordinate HR services such as recruitment, onboarding, offboarding, benefits and leave coordination, payroll processes, HRIS functions, personnel records, and policy management.

• Ensure adherence to federal, state, and local employment and labor regulations, including California-specific requirements.

• Design and provide HR and people-management training sessions.

• Define and track HR service metrics while continuously enhancing HR processes.

• Report directly to the President of Packard Medical Group and collaborate with clinical, operational, finance, legal, compensation, talent acquisition, HR, credentialing, and union stakeholders.

⛳️ Requirements

• A Bachelor's degree in Human Resources, Labor/Industrial Relations, Business Administration, Healthcare Administration, Organizational Development, or a related field is required.

• A minimum of 8 years of progressive experience in Human Resources is necessary.

• Extensive experience in labor relations, collective bargaining, CBA interpretation and administration, grievances, and working within a unionized setting.

• Proven experience collaborating with physicians and senior leaders on recruitment, workforce planning, engagement, retention, employee relations, and organizational transformation.

• In-depth knowledge of federal and California employment and labor laws.

• Experience with the NLRA and represented workforces is mandatory.

• Background in physician or provider employment, contracting, medical group operations, credentialing/privileging interfaces, or faculty/physician affairs is highly preferred.

• PHR/SPHR, SHRM-CP/SHRM-SCP, or other relevant HR/labor relations certifications are preferred.

• Possess executive presence and credibility with physicians, senior leaders, employees, union representatives, and external partners.

• Strong skills in negotiation, influencing, mediation, and conflict resolution.

• Ability to convert HR and labor-related issues into business, workforce, and operational impacts.

• Excellent analytical and organizational skills, including the ability to utilize workforce data effectively.

• Capacity to manage multiple priorities in a fast-paced, multi-site healthcare environment.

• Ability to maintain confidentiality with sensitive information.

🏝️ Benefits

• Eligible for benefits.

• Remote work eligibility.

• Commitment to equal opportunity and non-discrimination in employment practices.

• Qualified applicants with criminal convictions will be considered after an individualized assessment.

• Referral program available.