Director, Global Transitions, Lease Administration

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Lead client transition initiatives from mobilization to stabilization, acting as the primary point of contact and project manager.

• Oversee onboarding of new business and account expansion projects, with an emphasis on Lease Administration and supporting Portfolio Services as needed.

• Collaborate with Sales and internal teams to manage budget, scope, schedule, communications, risks, and mitigation strategies.

• Coordinate data gathering and ensure alignment with contractual obligations.

• Organize stakeholder and client meetings, track implementation timelines, and ensure smooth handover to account teams.

• Oversee the establishment of documentation, team coordination, data quality checks, and readiness monitoring.

• Support projects from initiation through execution, including follow-ups, success tracking, reporting, and escalation processes.

• Co-develop and implement change and communication management strategies, including communication matrices, messaging, and delivery methods.

• Ensure active participation in workstreams, timely information delivery, and completion of data templates and migrations.

• Manage system configurations, access requests, reporting updates, data uploads, migrations, and data quality assessments.

• Document established processes and workflows and utilize governance tools effectively.

• Facilitate change management workshops, project status updates, and cross-functional alignment meetings.

• Work alongside transition leaders to implement best-in-class transition and program management practices.

• Identify opportunities for continuous improvement to enhance client experience, financial performance, risk management, and competitive advantage.

• Oversee client satisfaction during the transition phase through post-go-live, handoffs, and optimization efforts.

• Support multiple projects concurrently and be available to travel up to 10% as necessary.

⛳️ Requirements

• Minimum of 5 years’ experience in project management is required, preferably in relevant fields.

• At least 3 years’ experience in Lease Administration.

• Familiarity with Lease Administration Technology Applications is essential.

• Experience in Change Management, Communications, and/or Six Sigma certification is advantageous; PMI certification is also a plus.

• Proficient in MS Office, SharePoint, and other relevant applications.

• Strong organizational and time management skills essential for managing multiple projects effectively.

• Ability to engage directly with key stakeholders at all levels to gather and interpret functional requirements.

• Detail-oriented with a focus on achieving results.

• Analytical mindset with a proven ability to identify potential issues and develop solutions and contingency plans proactively.

• Excellent professional presence and strong business and written/oral communication skills.

• Proactive and self-motivated work habits.

• Advanced skills in Microsoft Project, Excel, Word, and PowerPoint are required.

• Must be authorized to work in the United States without the need for sponsorship.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive Medical, Dental & Vision Care coverage.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.

• Remote work arrangement available.

• Equal opportunity employer, offering reasonable accommodations for individuals with disabilities.