Director – Field Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead commercial operations that support the launch and ongoing commercialization of Atzumi™

• Oversee the effectiveness of the sales force, incentive compensation, sales operations, sample management, and the fulfillment of marketing materials

• Manage territory alignment, field sizing, targeting, segmentation, call planning, and performance reporting

• Develop and implement sales incentive compensation plans, contests, and continuous optimization

• Create performance dashboards and incentive compensation trackers in collaboration with Business Insights

• Supervise product sample forecasting, inventory management, distribution, reconciliation, and compliance with PDMA

• Lead the processes for the fulfillment and distribution of marketing materials

• Manage CRM systems and DCR processes

• Optimize commercial operations systems, data, and reporting in partnership with Commercial Insights & Analytics and IT

• Collaborate with Sales and Marketing to implement processes that support commercial strategies and programs

• Spearhead planning and execution for National Sales, POA, and Regional Sales meetings

• Coordinate both internal and external commercial meetings, including logistics, vendor management, budgeting, and cross-functional coordination

• Oversee external vendors and service providers

• Establish operational processes, policies, and controls to ensure compliance, accuracy, and scalability

• Partner with Finance on budgeting, forecasting, and financial reporting

• Provide actionable insights and recommendations to Commercial leadership

• Lead initiatives for process improvement and special projects

• Interact with senior management and key stakeholders to negotiate significant matters and drive business outcomes

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Life Sciences, or a related field is required

• 8+ years of experience in pharmaceutical or biotechnology commercial operations, sales operations, marketing operations, or related fields

• Proven expertise in the field operations function and its relevance within the overall company and competitive landscape

• Demonstrated experience in sales force effectiveness, incentive compensation, and field operations

• Preferred experience in managing pharmaceutical sample programs and fulfilling marketing materials

• Familiarity with CRM systems, particularly Salesforce, as well as commercial reporting and analytics

• Experience in managing external vendors and overseeing cross-functional commercial projects

• Strong analytical, organizational, project management, and problem-solving abilities

• Proven capability to handle multiple priorities and work effectively in a fast-paced, growing organization

• Excellent written and verbal communication skills, with the ability to collaborate effectively across various functions and with external partners

• Experience in supporting a U.S. pharmaceutical product launch is preferred

• Willingness to travel as necessary for company meetings and commercial activities

• Demonstrated ability to direct the activities of a functional area through lower management, with accountability for actions impacting departmental budgets

🏝️ Benefits

• Health Insurance

• Dental & Vision Insurance

• Healthcare & Dependent Care FSA

• Employee Assistance Program (EAP)

• 401(k) Savings Plan

• Long-term Incentive Plan

• Life Insurance

• Accident & Disability Insurance

• Telemedicine

• Generous Paid Time Off

• Company Holidays