Director, Experiential Ops – Production

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Supervise and lead large-scale project teams for events from the planning stage to execution.

• Collaborate with account teams to ensure project delivery aligns with client goals and established budgets.

• Manage relationships with vendors across audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other execution partners.

• Ensure suppliers adhere to sustainability, ethical purchasing, diversity, quality control, and pricing standards.

• Oversee workstreams across various account teams and establish project team structures, roles, and responsibilities.

• Develop, manage, and reconcile project budgets ranging from $2M to $4M+.

• Ensure projects are accurately budgeted and achieve financial targets.

• Create production schedules and run-of-show timelines while enforcing critical deliverable deadlines.

• Build and sustain effective client relationships, addressing their needs throughout the project lifecycle.

• Manage relationships with reliable suppliers and third-party partners.

• Lead project teams across multiple client accounts, providing guidance and leadership.

• Allocate resources and staff current and upcoming projects.

• Foster a positive, collaborative work environment in alignment with company culture and values.

• Offer coaching, professional development, and training for account teams.

• Guide teams on deliverables and best practices in project management.

• Promote account-specific collaboration and refine team processes.

• Contribute to business development initiatives targeting new revenue opportunities.

⛳️ Requirements

• A minimum of a Bachelor's Degree is required.

• 9-11+ years of relevant and progressively responsible operations experience, ideally within the experiential agency, sports, or entertainment sectors.

• Ability to maintain composure under pressure, manage multiple projects concurrently, and meet deadlines.

• Comprehensive understanding of the experiential landscape.

• Demonstrated capability to deliver projects from inception to completion.

• Confidence in presenting and communicating effectively with senior clients.

• Skilled in independently crafting complex, nuanced written communications for both internal and external audiences.

• Proficient in navigating challenging issues and influencing stakeholders toward desired outcomes.

• Ability to anticipate emerging issues and devise solutions proactively.

• Comfortable functioning as a key member of a collaborative team environment.

• Solution-oriented mindset.

• Capacity to lead, motivate team members, and foster positive morale.

• Ability to juggle multiple tasks and prioritize workload while coordinating with others to meet deadlines.

• Strong attention to detail and highly organized.

• Thrive in a fast-paced setting and possess a proactive 'can-do' attitude.

🏝️ Benefits

• Bonus potential if applicable for the role.

• Opportunities for learning and development programs.

• Mentorship opportunities available.

• Support for career advancement.

• Generous paid time off and holiday allowances.

• Paid parental leave.

• 401k plan with contribution matching.

• Medical, dental, vision, FSA/HSA, life, and disability coverage options.

• Additional benefits including critical illness, identity protection, pet insurance, 529 plans, and more.

• Commuter benefits where applicable.