Director, Development Operations

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Direct the operations and strategic initiatives for Winrock International’s Development team

• Create a cohesive and scalable revenue operation

• Manage both competitive and non-competitive proposal operations

• Lead annual planning, pipeline management, revenue forecasting, and KPI reporting

• Supervise Salesforce CRM, fundraising software, prospect research tools, integrations, data governance, and event analytics

• Develop knowledge management systems, document repositories, standard operating procedures, and performance metrics

• Design and enhance fundraising and business development workflows across government, foundation, corporate, and individual giving

• Oversee project management and workflow coordination within Development Operations

• Manage budgeting, procurement, financial reconciliation, prospect research, portfolio analytics, and gift processing

• Facilitate collaboration among Development, Programs, Finance, Awards Management, and Compliance teams

• Provide supervision and mentorship to development operations staff and lead change management, system adoption, and training efforts

• Oversee shared proposal and capture services, including staff and consultants

• Authorize Go/No-Go and Bid/No-Bid decisions as well as proposal resource plans

• Assist in capture activities, partner identification, funder qualification, budget development, proposal reviews, negotiations, and award start-up planning

• Report directly to the Vice President of Development

⛳️ Requirements

• A bachelor's degree in a relevant field is required

• An advanced degree in business or non-profit administration or another pertinent field is preferred

• At least 10 years of experience in Development Operations is required

• A minimum of 6 years of proven success in managing and leading high-performing Development Operations teams

• Experience in supporting individual giving, encompassing major giving, annual giving, gift processing, stewardship, and events

• Background in institutional philanthropy, including corporate and foundation grants

• Familiarity with business development functions, resource management, and quality oversight for RFP-driven contracting

• Demonstrated success in managing a Development/Fundraising Operations function and team

• Strong analytical and research capabilities

• Experience in establishing and refining proposal-management systems, processes, tools, templates, and quality benchmarks

• Experience managing department-level and opportunity-specific budgets as well as external services

• Ability to handle proposal workloads and surge capacity across multiple concurrent opportunities

• Strong project, time, and priority management abilities

• Experience collaborating with technical, finance, awards management, and senior leadership teams

• Exceptional written and verbal communication skills

• Strong relationship-building capabilities with diverse stakeholders

• High professionalism, creativity, and diplomatic interpersonal skills

• Proficiency in Microsoft Office, including Copilot, is required

• Experience with a CRM platform is required; Salesforce is strongly preferred

• Proficiency in English is required

• Willingness to travel up to 15% domestically and occasionally internationally

🏝️ Benefits

• Competitive salary

• Comprehensive benefits package

• Option for U.S. Hybrid or U.S. Remote work