Director, Data Center Implementations Program Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the Avengers Subject Matter Experts (SMEs) teams across Data Centers, Warehouses, and enterprise Training & Onboarding functions

• Drive operational excellence and technical standardization across Data Center and warehouse environments

• Oversee complex technical builds, core warehouse processes, and scalable training frameworks

• Develop supply chain growth strategies and drive new account growth through solutions development

• Build strategic relationships with senior management at client organizations

• Ensure that profit, efficiency, quality, and contractual objectives are met at client engagements

• Formulate short-range and long-range plans and goals for the organization

• Align and achieve Voice of Customer/Voice of Management (VOC/VOM) KPIs

• Direct capital expenditure and asset deployment efforts while fostering a Lean culture

• Manage initiatives driven by account requirements

• Deploy SMEs for specialized support across Data Center facility networks

• Establish operational standards, troubleshooting frameworks, and best practices

• Drive continuous improvement and ensure tactical execution aligns with regional strategy

• Streamline material flow, receiving, shipping, and carrier management processes

• Maintain stock accuracy, lead cycle counting initiatives, and enforce audit protocols

• Enhance WMS utilization, troubleshooting, optimization, and workflow compliance

• Direct Training & Onboarding efforts to cultivate a competent, safety-focused workforce

• Design orientation and integration programs

• Provide technical and operational training consistent with Standard Work Instructions

• Implement skill evaluations and competency sign-offs prior to independent deployment

⛳️ Requirements

• Bachelor's degree or equivalent relevant work or military experience

• 7 years of program/project management experience

• Experience in the logistics or supply chain sector

• Strong understanding of vertical supply chain and supply chain systems

• Willingness to travel up to 75%

• REAL ID-compliant driver's license or passport required

• Familiarity with TSA security procedures and the ability to comply with them

• Capability to travel domestically via road, rail, and air

• Strong financial acumen

• Licensing facilitator(s) for Material Handling Equipment (MHE) and specialized functions

• Proven leadership and interpersonal skills to supervise, coach, and influence employees

• Exceptional verbal and written communication abilities

• Experience in presenting clear, organized, and thorough information and data tailored for the audience

• Strong project management skills and practical experience

🏝️ Benefits

• Comprehensive health insurance (medical, dental, and vision)

• 401(k) retirement plan

• Life insurance coverage

• Disability insurance

• Opportunity to participate in a company incentive program

• Access to support and resources for career development