Director, Client Insights

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Identify and seek opportunities to enhance client relationships by aligning Circana’s data and software solutions with their strategic objectives.

• Convert complex data into actionable insights that facilitate informed client decisions and measurable outcomes.

• Manage the complete sales cycle, including prospecting, needs assessment, solution development, negotiation, and closing.

• Collaborate with Client Insights, Product, and Analytics teams to provide integrated solutions.

• Cultivate and maintain relationships with key client decision-makers and influencers.

• Keep abreast of trends in retail, CPG, and general merchandise.

• Utilize Circana platforms to enhance client engagements and solution delivery.

• Achieve or surpass individual and team sales targets through effective pipeline management and account planning.

• Anticipate challenges, identify growth opportunities, and deliver value to clients.

• Develop, manage, and present fact-based analyses that concentrate on consumer solutions.

• Act as the primary contact for client services, handling inquiries, requests, and issue resolution.

• Ensure data accuracy and consistency through regular quality checks and scheduled updates.

• Identify areas for improvement in workflows, tools, training, and overall client experience.

• Function as a strategic extension of the client’s Category Management team.

⛳️ Requirements

• Bachelor’s degree.

• Over 7 years of progressive business experience.

• Strong comprehension of manufacturer/retailer challenges.

• Experience in a retail or consumer packaged goods manufacturing setting.

• Familiarity with syndicated data, analytics, and category management.

• At least 5 years of experience in roles related to syndicated data, analytics, category management, or CPG insights.

• Experience with POS, consumer panel, or syndicated data sources.

• Sales experience.

• Proven ability to tell compelling stories that are proactive and concise in conveying results.

• Capability to build strategic client relationships and engage effectively with stakeholders.

• Advanced analytical skills with the ability to deliver fact-based consumer analyses.

• Proficient in using Circana platforms, including Unify+, Liquid Data, and Intelligence Suite.

• Prospective candidates may need to undergo a background check.

🏝️ Benefits

• Flexible and accommodating work environment.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Eligibility for bonus pay.

• Inclusive workplace that emphasizes learning, growth, and belonging.

• AI-assisted screening disclosure.

• Background check conducted in accordance with local legislation.