Director, Business Operations

This is a fully remote position, open to applicants in Florida, +4 more locations.

📋 Description

• Provide leadership and oversight for Enterprise Business Operations functions.

• Develop a workforce strategy aimed at attracting, retaining, and nurturing talent.

• Collaborate with stakeholders to manage dependencies throughout the business operations ecosystem.

• Ensure compliance with service levels and adherence to metrics and standards.

• Lead initiatives that support growth, business enhancement, and transformation.

• Build relationships with health plans, business units, IT partners, and regulatory bodies.

• Direct membership-related initiatives from identifying business needs to assessing ROI.

• Facilitate the design, development, and implementation of business operations policies and procedures.

• Utilize data, technology, and innovation to foster continuous improvement and address operational challenges.

• Act as an escalation point to minimize impacts on providers and members.

• Perform additional duties as assigned.

⛳️ Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

• A Bachelor’s degree is required or equivalent related experience.

• A minimum of 7 years of operations management experience is required.

• Proven experience in leading large-scale initiatives involving change, implementation, digital/technology, or financial management through data analysis and insights is required.

• Willingness to travel up to 25%.

• At least 5 years of healthcare experience across multiple operational areas is preferred.

• Project Management Professional Certificate (PMP) is preferred.

• Lean Six Sigma Certification is preferred.

• Must comply with all policies and standards.

🏝️ Benefits

• Competitive pay.

• Health insurance.

• 401K.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off plus holidays.

• Flexible work arrangements, including remote, hybrid, field, or office work schedules.

• Additional forms of incentives may be included in the total compensation package.

• An equal opportunity employer committed to diversity.