Director, Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage a high-achieving sales team dedicated to increasing revenue from G-P’s current customer base.

• Take ownership of the sourced-expansion metrics along with pipeline and forecast evaluations.

• Provide updates on progress directly to the VP and Revenue leadership.

• Recruit, mentor, and nurture strategic sellers, a staffing agency seller, and the Manager of Account Managers.

• Define territory and account assignments by utilizing whitespace within the customer base.

• Set up rules of engagement and credit allocation with Customer Success Managers (CSMs), Partners, and the new business sales team.

• Collaborate with the CSM director on Salesforce opportunities, planned-hire blocks, and credit-field protocols.

• Involve sellers in customer wind-downs and facilitate the transition of customers to Gia or a partner.

• Provide team performance metrics, including sourced expansion, forecast accuracy, pipeline coverage, and seller ramp-up/attainment.

• Collaborate with Customer Success, Partners & Alliances, New Business Sales, Product Marketing, Finance, and RevOps/CS Ops to enhance net revenue retention.

⛳️ Requirements

• Over 10 years of experience in enterprise B2B sales or account management.

• More than 5 years of experience in leading and managing sales teams.

• A proven history of increasing revenue within an existing customer base.

• Demonstrated capability in building a new team, defining territories, and creating quota plans.

• Strong discipline in forecasting and pipeline management using Salesforce.

• Experience in selling HR, payroll, or global services is preferred.

🏝️ Benefits

• Variable compensation and commission structure in addition to the base salary.

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years.