Digital Sales Representative – Expansion

This is a fully remote position, open to applicants in California, +10 more states.

📋 Description

• Cultivate and manage relationships within the Self Service customer base as well as with Communications platform clients utilizing messaging, voice, and email services.

• Spearhead new customer activations, engage in transactional and solution selling, and facilitate deal closures within the Self Service account portfolio.

• Oversee and grow customer accounts in the Self Service sector.

• Maintain a book of business to safeguard revenue while driving upsell and cross-sell opportunities.

• Implement programmable sales strategies to achieve revenue, gross margin, and gross profit objectives.

• Collaborate with product, finance, support, and services teams on renewals and DBNE initiatives.

• Create and uphold precise sales pipelines and forecasts using Salesforce CRM.

• Execute automation strategies at scale while upholding NPS and mitigating churn.

• Work alongside marketing teams on messaging and campaign strategies.

• Occasionally travel for project-related or team meetings in person.

⛳️ Requirements

• A minimum of 2 years of closing experience or over 1 year at a SaaS or CPaaS organization, showcasing a proven record of top performance.

• Proven history of managing business forecasts and financial models effectively.

• Ability to engage with both business and highly technical leaders, influencing their insights and fostering supportive partnerships.

• Analytical approach to account development strategies, utilizing data to identify opportunities and demonstrate value.

• An entrepreneurial mindset with an eagerness to establish processes and develop programs.

• History of achieving revenue and gross profit targets.

• Exceptional verbal and written communication abilities.

• This role is not available for candidates in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

🏝️ Benefits

• Competitive salary.

• Generous paid time off.

• Extensive parental and wellness leave.

• Comprehensive healthcare insurance.

• 401(k) retirement plan.

• Paid sick leave.

• Paid personal leave.

• Paid parental leave.

• Eligibility for commissions.

• Support for employee volunteering and donation initiatives.