Digital Marketing Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a smaller portfolio of client accounts while adhering to a structured rhythm before, during, and after meetings.

• Extract and evaluate performance metrics in Track Insights across platforms such as Google Ads, Facebook Ads, and related channels.

• Create monthly report presentations and highlight key insights.

• Conduct regular client meetings and showcase performance data and outcomes.

• Follow up on action items with the internal execution team, ad creators, content writers, and website support personnel.

• Act as a point of contact for clients and assist with Zendesk ticket resolution.

• Accompany Customer Success Managers during Quarterly Business Reviews and contribute to presentation slides.

• Report any delays, misunderstandings, or negative feedback to the team leader.

• Assist with renewals and upsell opportunities in collaboration with the Customer Account Executive team.

• Monitor ROI and key performance indicators, including cost per acquisition, click-through rate, and return on ad spend.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Communications, Journalism, English, or a related discipline.

• Proficient understanding of digital marketing channels and tools, including Paid Search (Google/Bing), Google Ads, Google Analytics, Facebook Ad Manager, Salesforce, email marketing, conversion optimization, and SEO.

• Proficient in utilizing AI tools such as Claude to enhance data analysis, report creation, and research efficiency.

• Openness to travel as required to foster client relationships.

• Previous experience in the travel or hospitality sector (preferred).

• Demonstrated experience in presenting performance data or reporting results directly to clients (preferred).

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• Flexible paid time off policy.

• Health Savings Account with an annual matching contribution of up to $2,000.

• Flexible Spending Accounts available.

• Wellness Rewards of up to $900 annually.

• Retirement plan with employer matching contributions.

• Unlimited access to professional training and development opportunities.

• Company-sponsored life insurance and long-term disability coverage.

• Flexible working environment.

• Quarterly personal use gift of $150.

• Eligibility for a 10% annual incentive based on company performance.