Digital Implementation Lead

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the planning, execution, and successful delivery of projects and enhancements within the Icertis CLM platform.

• Manage project scope, timelines, risks, dependencies, and maintain communication with stakeholders across legal, procurement, sales operations, and engineering teams.

• Collaborate with product owners to outline requirements, user stories, acceptance criteria, and release plans.

• Coordinate with solution architects, developers, and Icertis technical resources to handle configuration, testing, and deployment.

• Facilitate cross-functional workshops focused on contract workflows, obligation management, template updates, data quality, and process optimization.

• Maintain project governance documentation, which includes project plans, RAID logs, resource plans, status reports, and change controls.

• Ensure compliance with SOX, audit controls, privacy, security, and data governance standards.

• Assist with integrations between Icertis and ERP, CRM, procurement, e-signature, and analytics platforms.

• Promote user adoption, training, communication, and post-deployment support in collaboration with business change management teams.

• Monitor system performance, backlog health, user feedback, and identify enhancement opportunities.

• Engage with Icertis support and customer success teams to track issues, escalate platform problems, and assess new capabilities.

⛳️ Requirements

• A minimum of 10 years of experience in project or program management, preferably within enterprise SaaS or digital transformation settings.

• Practical experience with CLM platforms; Icertis experience is highly desirable.

• In-depth understanding of contract lifecycle processes across legal, procurement, and sales operations.

• Proven experience managing multi-team projects with intricate requirements and integrations.

• Proficient in developing project plans, driving execution, and fostering cross-functional alignment.

• Excellent communication, stakeholder management, and problem-solving abilities.

• U.S. citizenship is required.

• Experience with Icertis implementation, configuration, or product modules is preferred.

• Familiarity with CRM or ERP systems such as Icertis, Dynamics 365, Salesforce, SAP, or Oracle is preferred.

• Knowledge of Agile methodologies and tools is preferred.

• Understanding of AI-enabled contract intelligence and document analysis capabilities is preferred.

• Experience in compliance-intensive or global enterprise environments is preferred.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive healthcare benefits.

• Wellness benefits.

• Retirement benefits.

• Work/life balance benefits.

• Parental and paternal leave.

• Flexible work schedules.

• Recognition awards.

• Educational assistance.

• Backup care for children and adults.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability coverage.

• Long-term disability coverage.

• 401(k) matching.

• Flexible spending accounts.

• Employee assistance program.

• Employee Scholar Program.

• Paid time off.

• Holidays.

• Eligibility for annual short-term and/or long-term incentive compensation programs may be available.