Digital Experience Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Implement and sustain the integrated editorial calendar across blogs, podcasts, videos, emails, and social media content.

• Convert editorial priorities into cohesive channel strategies and publishing timelines.

• Collaborate with internal stakeholders while anticipating content requirements.

• Manage content calendars for YouTube and TikTok, ensuring effective publishing, optimization, and adherence to platform best practices.

• Modify and distribute multimedia assets across various digital platforms.

• Create standards for video formats, metadata, captions, thumbnails, playlists, accessibility, and publishing frequency.

• Analyze channel performance and audience insights to suggest improvements.

• Transform long-form narratives into concise assets and promotional materials.

• Supervise the Digital Content Creator, offering direction, coaching, and quality control.

• Act as the final quality assurance checkpoint prior to publication.

• Manage publishing workflows across the website, blog, social media, YouTube, and TikTok.

• Provide briefs to copywriters, designers, and content creators along with timelines and channel specifications.

• Monitor projects from briefing through approval and publication.

• Maintain the content library and asset management system.

• Ensure accuracy, usability, messaging, voice, and adherence to brand standards for website content.

• Coordinate website updates while monitoring analytics, SEO performance, and user behavior.

• Guarantee compliance with WCAG accessibility and content quality standards.

• Lead the development of campaign landing pages, microsites, and special project content.

• Provide daily leadership to the Social Media Manager.

• Oversee the execution of social media strategies, including calls to action, tagging, destination links, and Linktree organization.

• Collaborate with paid media on social advertising initiatives.

• Monitor engagement and community interactions, escalating issues as necessary.

• Track metrics related to social performance and refine content and posting strategies accordingly.

• Optimize the entire digital audience journey across web, email, social, and video platforms.

• Assess emerging digital platforms, tools, and best practices.

• Adhere to Tri Delta project management practices, engage in self-development, communicate effectively with employees and volunteers, and enhance the brand.

⛳️ Requirements

• 3–5+ years of experience in digital communications, content management, or editorial coordination.

• Ideally, experience within a nonprofit, association, or membership organization.

• Proven experience managing a multi-channel editorial calendar and complex content workflows.

• Familiarity with coordinating podcast production from concept through to publication.

• Experience with a CMS such as WordPress and web content publishing.

• Practical experience managing YouTube and/or TikTok channels.

• Proficient in using social media management and scheduling tools.

• Basic understanding of video production workflows.

• Strong project management skills across various stakeholders, deadlines, and workstreams.

• Exceptional written communication abilities.

• Comfortable using analytics platforms and translating data into actionable content-plan modifications.

• Keen attention to detail and a solid editorial eye.

• Successful completion of a background check and drug screening.

• Preferred: experience in a membership-driven organization or trade association.

• Preferred: familiarity with SmartSheet, Asana, or Monday.com.

• Preferred: graphic design knowledge or proficiency in Canva.

• Preferred: working understanding of SEO principles.

🏝️ Benefits

• Mission-driven culture.

• Excellent work environment.

• Paid vacation and holidays.

• Comprehensive benefits including health insurance (medical, dental, and vision), retirement, and life insurance.

• Industry-leading professional training.

• Opportunities for growth and promotion.