Digital Campaign Strategist, Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary marketing lead and project manager for clients utilizing Feathr Managed Services

• Ensure effective implementation of digital marketing campaigns through the Feathr platform

• Collaborate with contracted Campaign Managers, external agencies, and internal teams to achieve desired outcomes

• Provide strategic direction and hands-on project management

• Guarantee that customer marketing goals are achieved and campaigns are executed on schedule and within budget

• Develop and manage annual marketing plans for Feathr that align with customer objectives, target demographics, and financial plans

• Utilize Planhat, Google Suite, and Salesforce for organization and deadline management

• Maintain proactive communication with customers regarding any changes

• Lead and assign tasks including design assets, campaign launches, and marketing performance reports

• Collaborate with Account Management and Customer Success teams to enhance retention and discover upsell opportunities

• Share insights and trends from campaigns with internal teams and leadership

• Stay informed on industry trends, digital marketing best practices, and the Feathr platform through meetings, research, and ongoing professional development

• Report to the Team Manager within the Managed Services team

⛳️ Requirements

• Minimum of 1 year of experience in developing, managing, or planning marketing campaigns

• At least 3 years of experience in a full-time strategic customer relationship management role

• A minimum of 1 year of experience in account management or project management

• Proficient in software and digital marketing tools

• Excellent presentation skills, with the capability to clarify complex digital marketing concepts and offer clear recommendations to clients

• Capable of assessing critical tasks and efficiently delegating responsibilities to external team members

• Ability to identify essential tasks that significantly affect deadlines and campaign goals

• Proficient in gathering and conveying customer feedback to internal teams

• Skilled at addressing challenges and adapting to changing customer requirements

• Committed to keeping updated with digital marketing trends, emerging technologies, and best practices

• Demonstrated ability to foster and maintain robust customer relationships that lead to renewals and high customer satisfaction

• Availability to work during ET/CT hours

• Legally authorized to work in the U.S.

• Reliable home office setup with a track record of successfully managing accounts without direct oversight

• Familiarity with tools such as Planhat, Google Suite, Salesforce, Asana, Google Ads, or Meta Ads Manager

🏝️ Benefits

• Fully remote work environment

• Comprehensive vision, dental, and approximately 99% health insurance for employees

• Sick leave

• Paid vacation time

• Extended winter break

• Parental leave

• Wellness reimbursement credit

• Home office stipend

• Budget for professional development

• Team gatherings and events

• Potential for an additional annual bonus of up to $10,000

• Bi-annual travel to headquarters for company meetings