Digital Advertising Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and develop a team of digital advertising consultants to meet company objectives, including churn rate, budget targets, monthly contact frequency, and account performance.

• Recruit, terminate, and manage employees effectively.

• Create training programs for Digital Advertising Trainees and the wider team.

• Conduct regular one-on-one meetings to provide ongoing feedback and foster professional development.

• Serve as the main escalation point for high-profile clients and intricate account issues.

• Supervise monthly budget management and updates.

• Maintain KPI reports for senior management review.

• Ensure precise monthly billing and reconciliation reporting in collaboration with the billing team.

• Hold Digital Advertising Supervisors accountable for achieving weekly and monthly KPI targets.

• Assist OEM digital advertising initiatives alongside the OEM team.

• Train, coach, and mentor digital advertising consultants to deliver exceptional client service and enhance account retention.

• Identify clients at risk of churn and devise strategies to reduce turnover and improve performance.

• Develop and implement process enhancements in collaboration with department leadership.

• Work with Specialist Managers and teams to enhance consultant support.

• Collaborate cross-functionally with client-facing teams to align processes and coordinate efforts with website, sales, and SEO teams.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• 7 years of experience in digital ad operations and programmatic advertising.

• 5 years of experience in a management position.

• Proven track record of successfully managing multiple digital advertising clients.

• Advanced knowledge of Google Analytics, Google Ads, Bing Ads, and Facebook Ads Manager.

• Strong understanding of Search Engine Marketing (SEM).

• Excellent communication skills with a keen attention to detail and a demonstrated ability to meet deadlines.

• Experience in the automotive industry is preferred.

• Background in a fast-paced, high-growth environment is preferred.

• Strong organizational skills with the capability to prioritize shifting demands is preferred.

• Dependable, adaptable, and proactive in addressing problems is preferred.

• Must be a resident of the United States.

• The successful candidate must pass a background check.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Company-matched 401K plan.

• Flexible PTO and Sick Leave.

• 6 weeks of paid Parental Leave.

• 8 Paid National Holidays.

• Company-paid basic Life Insurance.

• Voluntary supplemental Life Insurance.

• Voluntary long-term and short-term disability insurance.

• Voluntary Pet Insurance.

• Optional Healthcare/Dependent Care FSA Account.